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brian palmstein

Jun 24, 2023

Thank you for the 5 star review.

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Ggggggggggggg Rrrrrrrrrrrrr

May 24, 2023

Excellent!!!!!!!!!!!!!!!!!!!!!

Thank you, for taking the time to share your experience! We look forward to working with you again!

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Matt Beck

May 24, 2023

New to the area and work hours make it impossible to do anything Schaefer got me in to do a emissions test after they were done for the day and was very fast!!! If I have auto issues I'm checking them out first

Thank you!

Google

Eduardo Ronquillo

May 24, 2023

Buen servicio y muy amable

Thank you for the great review, Eduardo. We pride ourselves in providing unbeatable customer service. See you next time!

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Silent Slugger

May 24, 2023

Looking for a place to waste money for no results? Look no further you found the place! Want your vehicle fixed for the money your spending? I’d go somewhere else!

We are sorry to hear that you had a negative experience with our shop. From looking back at our records and the user name you have used for Google, we do not recognize the name or specific situation. We would greatly appreciate it if you would call the store at (262) 644-8418 and ask for management to discuss this issue further. We hope you give us the opportunity to talk over the situation and make things right. We look forward to hearing from you soon, thanks.

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Samantha Schoenberger

May 24, 2023

Super expensive not willing to work with you and will out source work to thee most expensive place they can… definitely would not recommend. And they left my car unlocked anything could have been stolen out of it!

Samantha, we are very sorry to hear you had anything less than a wonderful experience with us. We would like an opportunity to explain our side. When we towed your vehicle in on February 1st, 2023, we mentioned trying to have your insurance cover the towing charge. However, you did not have full coverage insurance. There was some bodywork to have done on your vehicle, so we tried to get you in touch with a body shop to have an estimate done. They ended up saying it was not fixable. On February 8th, 2023, we left a message that your car was still sitting on our lot and explained the storage fee for leaving your car in our lot. We did receive a call on February 9th, 2023 about the vehicle and the next steps. Scrapping your vehicle would have left you with about $7 and some change left to pay after everything was said and done. Before this happened, one of our employees walked out to you and handed you $10 out of his pocket to cover the $7 extra on the storage fees. Please, feel free to reach out to further discuss the situation further.

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Nancy Lingl

May 24, 2023

Schaefer's always does a thorough job. This repair issue was discovered during a routine oil change..the tech took the time to check for problems and discovered what needed repair, something that I wouldn't have noticed.

Thank you for the 5 star rating😊

Google

Karen Dobrzynski

May 24, 2023

Friendly. Reasonable price.

Thank you for the 5 star review, we appreciate it.

Google

Chris B

May 24, 2023

A very professional operation with friendly employees who are very thorough.

Thank you for the very nice review. We appreciate it.

Google

Maggie Chitwood

May 24, 2023

They always do an awesome job with our vehicle. Checking over things and suggesting replacement of things but never pushy.

Thank you for your feedback! Our main concern has always been the safety and satisfaction of our customers. We’re glad to hear we have delivered that. Thanks again!