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Downtown Auto Service

Auto body shop in Green Bay, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Evan BeVier

May 21, 2024

StarStarStarStarStar

My car broke down so I gave Downtown Auto Service a call. Not only did they tow it, but gave it a full checkup and uncovered everything that it needed. Friendly staff, highly recommend.

Reply from the business:

May 23, 2024

Thank you Evan for your kind review! We are always here to help! Thanks a million!

Google
Brian Willis

May 16, 2024

StarStarStarStarStar

Reply from the business:

May 16, 2024

Thank you so much for your review Brian! As a small business we appreciate it immensely!

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Anthony Novello

Apr 25, 2024

StarStarStarStarStar

Reply from the business:

May 2, 2024

Thanks a million Anthony! We really appreciate you taking the time to leave a review!

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C. Violet Meyer

Apr 23, 2024

StarStarStarStarStar

When I broke down on the way to work, with axle and ball joint malfunctions, they expertly navigated my meltdown over the phone and directed me to the tower they work with, making my morning as painless as could be under the circumstances. Great service, reasonable rates, great communication, and would recommend their repair work to anyone.

Reply from the business:

Apr 23, 2024

Thank you so much for your feedback! As a small family owned business we appreciate the review more than you realize. We are always happy to help to get you back on the road quickly!

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Diane Nagy

Feb 23, 2024

StarStarStarStarStar

Reply from the business:

Feb 23, 2024

Thank you Diane!

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Gallaghers Pizza

Feb 23, 2024

StarStarStarStarStar

Reply from the business:

Feb 23, 2024

Thank you very much!

Google
Alessandra Markowski

Feb 23, 2024

StarStarStarStarStar

This place is great! I highly recommend. I know nothing about cars but I knew something was wrong with my car so I took it to a place that didn’t feel right. So, I decided to bring it to Downtown Auto Service after doing some research. They delivered! From my initial call I was received with importance and Tyler definitely calmed my nerves and assured me they would help me and get everything done as soon as possible. When I went to drop my car off everyone in the front desk was so kind and caring. Great customer service! When they quoted my car they called and explained everything in detail and sent it to me and told me to take my time to decide. No pressure which felt so peaceful. They truly had my best interest in mind. After fixing my car, which was done super quick, they showed me everything they did and I ended up paying less than I was quoted. My car feels so much better to drive. Im so glad I brought it to Downtown Auto Service. It’s obvious that they care about people. I will be back!!

Reply from the business:

Feb 23, 2024

Thank you so much for your amazing review Alessandra! We really do care and want to you to know exactly what is going on with your vehicle, in addition to getting you back on the road as quickly as possible. Thanks a million for your review! As a small business we really appreciate you taking time to write this. We can't wait to work with you in the future, it will be an honor.

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Courtney P

Jan 23, 2024

StarStarStarStarStar

I have had such a rough week with my car and my boyfriend’s car and was referred to this company from a friend. Tyler spent 15-20 minutes on the phone with me after he was just about to leave for the night to troubleshoot solutions with me until I felt better and had a good idea on what to do next. He was SO nice and understanding. I felt good hanging up about a crappy situation and will be going to Downtown Auto from now on. Oh, and I just got off the phone with my car dealership before calling Downtown Auto and the guy was incredibly rude to me so talking to Tyler after that was a breath of fresh air. Thanks so much!!

Reply from the business:

Jan 23, 2024

Thank you Courtney for your kind words! Car troubles can be so very frustrating. That is what we are here for - always happy to help!

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Jim Begotka

Dec 23, 2023

StarStarStarStarStar

Downtown Auto with team members like Tyler and Jeff to compliment Aaron's (Owner) superb customer service and expertise was IMPRESSIVE!! As many other reviews state - fair prices and superb mechanical repair services to add to this impeccable customer care service.

Reply from the business:

Feb 23, 2024

Thank you for the kind words Jim!

Google
S O

Oct 23, 2023

StarStarStarEmpty StarEmpty Star

Reply from the business:

Oct 23, 2023

Hello, We have no record of service being completed at our shop. Please explain why you left a 3 star review or remove as this is not helpful for any small business. A review such as this is not helpful for us as a business or anyone reading reviews.

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