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Downtown Auto Service

Auto body shop in Green Bay, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Nicholas Burger

Oct 23, 2023

StarStarStarStarStar

The guys here all seem great and really seemed to care about my concerns. They went above and beyond to fix a problem caused by a different shop.

Reply from the business:

Oct 23, 2023

Thank you for the awesome review Nick! We do care - that's why we are here! Thanks for your kind words, we really appreciate it!

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Adam Meyer

Oct 23, 2023

StarStarStarStarStar

All around amazing auto shop! Great communication, very honest, and super fair on their prices. I went there for the first time with my Jeep Gladiator to have it looked at for a noise issue that I couldn’t diagnose. They were knowledgeable about the work they were doing and never gave up until they fixed the problem! Everyone there was super nice and helpful throughout the entire process! They went above and beyond to help me out and this is the only place I will ever trust to work on my vehicles going forward!

Reply from the business:

Oct 23, 2023

Thanks a million Adam for your wonderful review! We are so glad that you are happy with your Gladiator! We are honored to have you part of our Downtown Auto family! Thanks again!

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Amelia Boylan-Knorr

Oct 23, 2023

StarStarStarStarStar

Their staff is amazing. They're so friendly and honest. Their pricing is fair. I went in to have my timing chain checked out. They went above and beyond my expectations by checking out a few other parts of my car that they said could also "go" about the same time as a timing chain. The total cost to have these things looked over was less than $40! 10/10 recommend. I even suggest them to my clients when they're having car troubles.

Reply from the business:

Oct 23, 2023

Thank you so much Amelia for your kind review! We want you to know exactly what is going on with your vehicle so you can make the best decision. Thanks again, we really appreciate it!

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Jim Moran

Sep 23, 2023

StarStarStarStarStar

If the biggest things you want in a repair service are honesty, great work and good people, this is your place. I've been going to Downtown Auto since 2001!

Reply from the business:

Sep 23, 2023

Thanks so much Jim for your kind review! Our biggest reason for existing is honesty and transparency. Thank you for being a fantastic patron all these years!

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Cory Selig

Sep 23, 2023

StarStarStarStarEmpty Star

Reply from the business:

Sep 23, 2023

Hi Cory, We do not have you in our shop system that you ever had service completed with us. Did you perhaps leave this review for the wrong shop? Please remove and post under the correct business please.

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Jenna Weir

Sep 23, 2023

StarStarStarStarStar

We were referred by a family friend who would never steer us wrong, yet I was still blown away. Genuine people, work and prices. Our car is more important to us than ever this next month with therapy for our son and our wedding/honeymoon. Downtown auto took great care of us in a more than reasonable time at a reasonable price. Not too mention one of the issues being fixed was part of how the car was sold to us from a household name dealership. I’d pay money to bring any of these guys with the next time I buy a car, we’ll always be back for our vehicle needs and if you’ve never been here this is your sign to look no further.

Reply from the business:

Sep 23, 2023

Thank you so much for your kind review Jenna! We are happy to help! We really appreciate it, thanks a million!

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Paula Wayulwe

Sep 23, 2023

StarStarStarStarStar

Thank you so much for making my visit as transparent as possible. There seems to be a persistent perception that plagues the industry as a female shopper when it comes to auto repairs (mistrust). However, your ability to explain each step along the process made it easy to understand my repair and my quote. I always felt informed and never second guessed any decision I made. In the past I would've rather gone to the dentist than the auto repair center. I'm happy to have found a trusted auto repair center.

Reply from the business:

Sep 23, 2023

Thank you so much Paula for your kind review! We want everyone to know exactly what is going on with their vehicle - in terms they understand - with clear communication along the way. We are so happy that you are happy!

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Charlotte Hetzer

Jun 23, 2023

StarStarStarStarStar

Reply from the business:

Jun 23, 2023

Thank you so much for your positive review Charlotte! We really appreciate it!

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Joel Ruzziconi

Jun 23, 2023

StarStarStarStarStar

Absolutely the best! They did great work at a great price. Fixed my brakes and the censor that was bad. They communicated with me and were very honest. They will have my business forever.

Reply from the business:

Jun 23, 2023

Thanks a million Joel for your review! We really appreciate it!!!

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Barth Wolf

May 23, 2023

StarStarStarStarStar

Squeezed me in on short notice to fix brakes. Work down quickly and for a fair price. Communication from them during the day was outstanding. They are the best!

Reply from the business:

May 23, 2023

Thank you so much for taking the time to share your experience! We appreciate it very much!

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