Grease Monkey
Auto body shop in Eau Claire, Wisconsin
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Friendly, quick and thorough.
Reply from the business:
Apr 24, 2024Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit, Dennis. If you have further needs or questions, please reach out!
Great workers and efficient
Reply from the business:
Apr 24, 2024Just the way your experience should be! Thank you for the nice feedback, Carol. Our team appreciates you very much and wishes you a great day!
Always good service and look for money saving coupons
Reply from the business:
Apr 24, 2024Hi Jeff, thank you for sharing these kind words! We are happy to provide you with great service while also helping you save. We appreciate your business and look forward to your next visit!
Great, fast, polite, professional service!
Reply from the business:
Apr 24, 2024That's what we like to hear, Doran! We look forward to providing you the same great service next time. Thanks for your business!
I used to come here for oil changes, but I stopped as soon as my favorite employee was no longer there. Johnny was exceptional at his job, always making the experience wonderful and fun. The first time I came in I was having a really bad day, and Johnny lifted my spirits up so much. Going to get an oil change literally made my day because of Johnny. I’m sad he is not here anymore, because I’d love to get an oil change from him again.
Reply from the business:
Apr 24, 2024Hi Bella, thanks for your praise and kind comments for Johnny. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience at our Eau Claire store. We look forward to seeing you again.
Great service, clean shop, the service people were very nice, and I got a car wash too.
Reply from the business:
Apr 24, 2024Hi David, we're glad you had a great experience at our Eau Claire store! We look forward to helping you again. Take care!
The worst!! The kid barley even changed the oil. He didn’t check anything that was on the the checklist . I asked him to check the air in the tires and he said oh you want me to do that? I said well it says right here that it’s completed . Then I asked him about the other stuff that was on the list as completed and he said no . Then he says they are short staffed. I was the only one there and nobody behind me. I didn’t even see him pull the dipstick after he added oil. And on top of that you charge a $125 for that?? Cheaper at the Chevy dealership. Thought I would give your place a try but never ever again. But at least you got me once
Reply from the business:
Apr 24, 2024Thanks for bringing this matter to our attention, Ken. We would like to get more details about this; please reach out to us at CustomerCare@FullSpeedAutomotive.com so we can address this situation directly.
Great oil change today at Grease Monkey! always love coming here to get my oil changed. Staff is always very friendly, helpful, and fast! Was in and out in 20 minutes! Thank you for your services!!!
Reply from the business:
Apr 24, 2024Hi Hannah, we're glad you had a great experience at our Eau Claire store! We look forward to helping you again. Take care!