Volkswagen of Eau Claire - Service

Auto body shop in Eau Claire, Wisconsin

4.5
StarStarStarStarHalf Star
7 Reviews and Ratings
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Monte Lewis

May 3, 2024

StarStarStarStarStar

Service was fast, professional and completed in a friendly manner…exactly what I’ve come to expect from this Volkswagen dealership.

Reply from the business:

May 3, 2024

Thank you for your 5-star review! We are happy that your experience was ONEderful!

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Linda Nielsen

Apr 24, 2024

StarStarStarStarStar

I have leased four cars from this dealership and have never been anything but happy with the service. Friendly and reliable.

Reply from the business:

Apr 24, 2024

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

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Michael Frazee

Apr 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

It’s really funny to me that service is reaching out to me for my review being that I waited from November 2023 to February 2024 for my corrosion warranty claim on my GTI and the service manager Michelle could not be bothered to call or reach out even if I stopped into the dealer and had her service writers write notes and leave them on her desk. I eventually stopped waiting and got a low trade in number for that car because she couldn’t be bothered to follow up and do her job. So thank you Eau Claire Volkswagen Sales for getting me out of that car!

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Vanessa Aspseter-Hellstern

Apr 24, 2024

StarStarStarStarStar

Reply from the business:

Apr 24, 2024

Thank you for your 5-star review! We are happy that your experience was ONEderful!

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Heather Hanaman

Apr 24, 2024

StarStarStarStarStar

I have always received amazing service at this location! Thank you!

Reply from the business:

Apr 24, 2024

Thank you for your support and for choosing us. We can't wait to see you again soon!

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Rock Anderson

Mar 24, 2024

StarStarStarStarStar

Very happy service provided and the staff providing it.They went above and beyond to make my experience as pleasant as possible.

Reply from the business:

Mar 24, 2024

Rock, thank you for taking the time to leave us a review and give your feedback! Regarding the availability of a loaner vehicle, we understand how valuable your time is and apologize for any inconvenience caused by the wait. We do offer a shuttle service for our customers, and we regret that this option wasn't utilized during your visit. If you need anything else please don't hesitate to reach out to us!

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Julie Cochran

Feb 24, 2024

StarStarStarStarStar

Reply from the business:

Mar 24, 2024

Julie, thank you for taking the time to leave us a 5 star review!