Thank you, Dave, for your continued loyalty as a long-time customer! We greatly appreciate your support and are thrilled to hear that you are very happy with our dealership. Your satisfaction and trust mean a lot to us, and we look forward to continuing to serve you in the future. Thank you for choosing us, and we are here to assist you whenever you need us.

Dear Nick Blagec, We appreciate your feedback, although it appears there might be some confusion. We have no record of your visit to our dealership, and it's important to us that we address any concerns our customers may have. We take pride in providing exceptional service and ensuring that our customers have a positive experience. If there has been any misunderstanding or if you have feedback to share, please don't hesitate to reach out to us directly. Thank you for taking the time to provide your input, and we hope to have the opportunity to assist you in the future. Best regards, The Motor Company

Thank you, Barry Gereau, for the wonderful review! We're delighted to hear that your experience with our entire staff was pleasant and professional, and that Katie stood out with her exceptional service. Providing a high level of customer service is important to us, and we're thrilled that we met your expectations. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

Thank you, Jamie Carlson, for the 5-star review! We're thrilled to hear that you experienced great service and reliability with us. Providing top-notch service and dependable vehicles is what we strive for, and we're delighted that we met your expectations. Thank you for choosing us, and we look forward to serving you again in the future.

We really appreciate your feedback! Wishing you a great day until the next time we meet.

Thank you, Jerry Vandelaarschot, for leaving us a 5-star rating! We appreciate your feedback. Thank you for choosing our dealership, and we hope to have the opportunity to serve you again in the future.

Hi Robert, First i apologize for the time it took and the fact we did not line the valve stem to the red dot on the tire. It was a brawl to get the TPMS light to reset and i am truly sorry it did take so long as I told you when you were here. yes we did not line the valve stem to the red dot on the the tire. Too be right up front i was not even aware this was a thing until you came to the service desk to discuss. However, the reason for the 18 miles on the vehicle was the difficulty in getting the TPMS sensors to program and not for our techs to take to lunch. Trust me i was as frustrated as you were in getting your TPMS sensors to clear and explained the tech was driving it to get it get the sensors to reset and obviously not to "get lunch". I also am confused by your statement of us telling you to go elsewhere to get your tires mounted and balanced and would truly aprreciate you letting me know who said that so i could address it internally. In addition we instruct our techs to clean the tires after mounting and balancing the tires which does include washing the yellow and red dots off of the tires. The only complaints we have ever gotten before you in the past has been when we do not clean the tires and consequently we have always focused on cleaning the tires for our customers. In closing, we dropped the ball in aligning the red dot to the valve stem. I offered you a loaner car to use while we corrected the mistake and you declined. At times various TPMS sensors can be time consuming and a pain to reset correctly. That is what took so much time. I wish you would have asked me while you waited if the tech took your vehicle to lunch as i would have explained further in what was happening. However, you obviously chose not to and instead inquire via a public review forum. I would also want to know who told you to go somewhere else to get your tires rebalanced. I want my people to fully understand that is not how we do business. You received a $50 gift card for the extra time and were offered a loaner instead of waiting for us to fix our mistake. We are not perfect Mr. Falash but I do know when we make a mistake we do everything in our power to make it right and sometimes those steps do take time. What we do not do is take customer cars to get lunch or tell them to get their tires redone for a mistake we made.

Thank you, Tammy, for the fantastic review! We're thrilled to hear that you had an amazing experience at our dealership. Providing professional and fast service while maintaining a high level of customer satisfaction is our goal, and we're delighted that we met your expectations. Thank you for choosing us and for appreciating the work we do. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to serving you again!

Thank you for the five star rating, John. We hope to be of service to you again! Take care!

Thank you, Toby, for your positive feedback! We're delighted to hear that you found a great vehicle at a great price and that you love our dealership. Providing quality vehicles and excellent service to our customers is our goal, and we're thrilled that you had a positive experience with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.