Jiffy Lube

Auto body shop in Delavan, Wisconsin

4.5
StarStarStarStarHalf Star
41 Reviews and Ratings
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Nicole Acevedo

Feb 24, 2024

StarStarStarStarStar

Reply from the business:

Feb 24, 2024

We love seeing all those stars! Thank you so much for your business and taking the time to review your experience!

Google
Tom Hartz

Feb 24, 2024

StarStarStarStarStar

The service was knowledgeable and attentive- from the person who greeted me immediately upon my arrival to the technician who explained what he was doing and answered my questions to the manager who was involved throughout. They made helpful suggestions without me feeling like they were trying to sell me. Well done.

Reply from the business:

Feb 24, 2024

Hi Tom, We're happy to know that the team was able to provide you with such professional service. Our knowledgable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

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Addam

Feb 24, 2024

StarStarStarStarStar

Vehicle: 2022 Kia Sorento Visit date: 1/25/2024 The guys there were very helpful and knowledgeable, and made the whole experience comforting. I initially made this a 1-star review because I thought they had broken a part of my vehicle that I forgot I had actually done myself over a year ago. Tim, the district manager was promptly ready and willing to resolve the issue before I had the realization the broken part was my fault. Excellent customer service.

Reply from the business:

Feb 24, 2024

Hi Addam! Thank you so much for your kind words and positive review. We're glad to hear that our team was helpful and knowledgeable, and that you had a comforting experience with us. We appreciate your understanding and hope to serve you again in the future.

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jakob moon

Jan 24, 2024

StarStarStarStarStar

First time going to a jiffy lube and it did not disappoint! Derich helped me and was a great help! Definitely will be coming back regularly

Reply from the business:

Jan 24, 2024

Friendly and helpful is what we aim for, Jakob! Thank you so much for stopping in and leaving this review for your recent Jiffy Lube visit! Your business is greatly appreciated.

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Christine Varela

Jan 24, 2024

StarStarStarStarStar

Reply from the business:

Jan 24, 2024

Thank you for leaving us these stars! We always try to provide a great client experience and are happy to see the team delivered!

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Chris Kayser

Jan 24, 2024

StarStarStarStarStar

Dylan was great, very helpful and got my brakes done timely!

Reply from the business:

Jan 24, 2024

Hi Chris! Thank you so much for your kind words. We're thrilled to hear that Dylan provided great assistance and efficiently completed your brake service. We appreciate your feedback and look forward to serving you again in the future.

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Cowboy Curt

Jan 24, 2024

StarStarStarStarStar

I was in direr straights 100 mi. away from home with a tire going flat and couldn't find a tire store open. I drove to the Jiffy lube and asked if they could fix my tire and they said yes wow but the best part was it was 10 after 6:00 pm and they were closed for 10 minutes, the young man said he would do it for me and I would be on my way . Fantastic service guys and a big Thank You again...

Reply from the business:

May 24, 2023

Thanks so much for leaving this review. We pride ourselves on the great work and maintenance we do on vehicles, so we're very happy to see your review. We thank you for your business, and we're looking forward to your next visit.

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Rebecca Sponholz

Jan 24, 2024

StarStarStarStarStar

I did not know what to expect, and was a little nervous. It turned out to be a great experience. Fast, quick, and easy!

Reply from the business:

Jan 24, 2024

Thanks for those stars, Rebecca! Providing high-quality professional service is our top priority, and we are happy to see the team delivered such a great five-star experience. Thank you for taking the time to leave this review!

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P Z

Jan 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

2 hour wait while car in bay for an oil change and fully staffed. Not going back. Pretty consistently bad.

Reply from the business:

Jan 24, 2024

Hi There, I apologize for the inconvenience. Thank you for taking the time to leave this feedback for your experiences at our shop. Your feedback has been shared with management to address with the team. That said, can you please email customercare@stonebriarautoservices.com with your name, contact information, a link to this review for reference, and a note on your availability?

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Shelley Meine

Jan 24, 2024

StarStarStarStarStar

The store was exceptional on customer service!!

Reply from the business:

Jan 24, 2024

Thank you, Shelley! We're thrilled to hear that you had an exceptional experience with our customer service. Your feedback means a lot to us and we hope to continue providing top-notch service to you and all our customers.