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Gabe Hatchett

Nov 24, 2023

I'm very disappointed with my service. I was there for an oil change about a month ago. My truck requires 8 quarts of full synthetic 0W20. I was leaving on a trip and didn't have time to do it myself so brought it to them assuming they could handle a basic straight forward service. By the time I got home 20 minutes away my low oil light came on. Checked the dipstick, no oil in the full range..I added 2 quarts of oil of my own oil. Now, a month later, low oil light is on again. I checked under the truck sure enough my oil filter is leaking. So now I have to deal with this after spending $180 bucks on a routine oil change. Will not be returning unless it's for them to make amends.

Hi Gabe, I'm very sorry for the trouble with your service. From the moment you walk into our business, it is our responsibility to give you the best possible experience and it sounds like we missed the mark. Please email customercare@stonebriarautoservices.com with your name, phone number, this review link for reference, and a note on your availability. Thank you!