
Schmidt Auto & Transmission Service
Auto body shop in Delavan, Wisconsin
0
0 Reviews
Maybe they do nice work, didn't get that far though. For my lack of time and space, I asked if they would install rear toe links and a front cv axle that I had on hand and they agreed. Dropped it off Wednesday morning and after I hadn't heard anything by 4pm Thursday, I called and left a message. Got a call back about noon Friday and the guy said he was waiting on a trans seal. I said ok and then asked how the toe links went. He said he didn't install them. So for 3 days they had it and did nothing, so I said I will pick it up. Went inside and the older guy directed me to look at my vehicle on the lift and said "since you're self-diagnosing everything, let's take a look at your vehicle." Then he told me that my CV axle wasn't the problem and I didn't need to replace the toe links. I didn't like the guy's attitude and didn't want him touching my vehicle anymore, so I asked how much I owe for the seal they ordered and the time spent. He said we'll square up when the seal gets in. So I drove away. Picked up the seal a couple days later and asked how much I owe, it was $35 dollars for the seal and $100 for the inspection and diagnoses. I wanted to know why I was charged for the diagnoses when all I wanted was the axle and toe links replaced (which they didn't do), Guy said they were waiting for the seal to do everything and I wouldn't have been charged the inspection if they did the work. The mechanic could've been correct with his diagnoses, but I had already purchased the parts and WANTED them installed. If it turned out I was wrong, then so be it, I didn't need somebody patronizing me on top of not doing the desired work. Next time, try "Hey, I think this isn't the problem. I will replace what you want but it may not solve the issue". Looks like I am the only one with a bad review but that was my experience.
Very professional.
Best as always.
Rick has serviced our cars for years, always top notch work.
Mr Schmidt and Team are very nice friendly and very polite! They replace my wheelbearing and rear rotors and brake pads. They did a great Job in my car is working smooth i can tell the difference, They are very Honest mechanics and the prices are fair!