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Car-X Tire & Auto

Auto body shop in De Pere, Wisconsin

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40 Reviews and Ratings
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Damien Kinner

May 24, 2023

StarStarStarStarEmpty Star

Took my vehicle for an alignment and ride height correction. They could not figure out the ride height and now the vehicle makes more noise on the road than it did before I put a brand new suspension in it..pretty sure they didn't tighten down all the bolts they loosened up trying to correct the ride height. And they said 3 master mechanics looked at it.

Reply from the business:

May 24, 2023

Damien Kinner, we value your feedback on our service. We’re sorry to hear that your expectations did not match your experience. Please contact Customer Service at 1-800-359-2359 for any further assistance. Thank you

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Caroline Loomis

May 24, 2023

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Highly recommend! Everyone has been awesome and they could get us in fast and had parts available. Would recommend for all automotive needs!

Reply from the business:

May 24, 2023

Caroline Loomis, Thank You so much for the positive review. We really appreciate your business and taking the time to post. I will be sure to share with the team. Thanks again, Scott S owner.

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Mark Baltes

May 24, 2023

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From out of town late in the day . On new tires from another home town business felt shimmy while on freeway. Everyone was booked. Scott got me in to check my tires out . Balancing was way off. Got me back on the road saved my trip.

Reply from the business:

May 24, 2023

Thank you for the 5 star review Mark! We are happy to hear that you were pleased with our tire inspection and repair service. Providing honest and trustworthy service to our guests is our priority. Thank you for choosing Car-X Green Bay! Scott S, Owner

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J HugHeimer

May 24, 2023

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The starter on my old car failed while out and about. Scott and his team got me scheduled the same day and replaced the starter. I was so grateful because its the only car I have. Great place for emergency and general auto repair and needs.

Reply from the business:

May 24, 2023

J, thank you for sharing your experience with us at Car-X Tire & Auto Green Bay! It is great to hear that you were pleased with the starter replacement and our service. Thank you for your business. We look forward to working with you again! Scott S. Owner

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Christina M

May 24, 2023

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These guys here are so experienced and friendly. They're not here to over charge or anything like that. They always make sure my car is fixed up well and always find the time to get you in. They've helped me in some tough situations to make sure my car is good and safe. I'd be busted and on the side of the road more then once if not for these guys.

Reply from the business:

May 24, 2023

Christina M, Thank You so much for the positive review. We really appreciate your business and taking the time to post. I will be sure to share with the team. Thanks again, Scott S. owner.

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Carly Dellemann

May 24, 2023

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I hate places that look at women driving bmws and try to get every penny out of them and this is one of those places. Brought my bmw in to get an alignment only to be told I need to replace some parts and they can’t do the alignment and still charged me $60. Gave me paperwork for $3200 worth of stuff🤣

Reply from the business:

May 24, 2023

Carly, I'm sorry to hear that you may have had a bad experience. You brought your car in for an Alignment and we found the tires worn out, The tie rods were seized and required replacement in order to do a proper Alignment. My paid technician spend approx. 1 hour attempting to work with your car but could not due the tie rod conditions. We then provided an estimate to due the job correctly with new tires and you declined the repairs at that time. We charged you for 30 minutes of time. Not sure what else we could have done for you. If you have any questions please feel free to call me. Scott S Owner

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Colleen Riordan

May 24, 2023

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The best place to bring your car! Scott and his team always do an exceptional job. I am incredibly grateful for their expertise and ability to explain any aspect of my car's servicing. Highly Recommend!

Reply from the business:

May 24, 2023

Colleen, thank you for the 5 star review! We are happy to hear that you were pleased with our service. Providing honest and trustworthy service to our guest is our priority. Thank you for choosing Car-X in Green Bay. Scott S, Owner

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Mallory Ryan

May 24, 2023

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I really like this place. They always get work done in a timely manner for reasonable pricing. They're professional, friendly, and very helpful. I've been here a couple times in the past, and have gone to other places due to other circumstances, but just haven't felt fully satisfied with the other places. Here, I haven't felt like that at all. I feel comfortable and trust their work. This will definitely be my go to place from now on, thank you so much guys!

Reply from the business:

May 24, 2023

Mallory Ryan, thank you for sharing your experience with us at Car-X! Glad we could be trusted to do all of your auto repairs. Thank you for choosing us at Car-X Tire & Auto for your automotive needs. Scott S. Mgr

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Salina Fauver

May 24, 2023

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This business went out of their way to assist myself and my husband whom was stranded in Green Bay. We are from illinois, about 5.5 hours from the location. Scott and his staff stayed after hours on a Friday to fix our truck and make sure we was not stranded through the weekend. We appreciate Scott and his entire staff for helping us! Great business!!!

Reply from the business:

May 24, 2023

Salina Fauver, thank you for your feedback on our service. We are glad we were able to leave you with a positive experience. Have a Merry Christmas. Scott S Mgr.

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Tony H

May 24, 2023

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On 12/13/22 I got a nail in my PS rear tire – I was able to pull into the CarX parking lot and talked to Mike. Even though he was fully booked the moment I arrived he took the time to assess my situation and gave me an ETA of 30 minutes. He was able to speak to one of the mechanics and had my tire changed to my spare in under 10 minutes total. His actions allowed me to be on my way quickly and get back on the road. Really good customer service and experience. Thank you, Mike!

Reply from the business:

May 24, 2023

Tony H, thank you for sharing your experience with us at Car-X ! We're glad Mike & the Car-X Green Bay crew could help you with you tire & get you back on the road quickly. Thanks again!

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