
Farris Auto Service and Sales
Auto body shop in Cottage Grove, Wisconsin
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0 Reviews
We've been going to Farris Auto for a few years for vehicle repairs, and we've had such great experience over the years that when it came time for us to get a new vehicle they were our first choice for shopping around. For car repairs, we usually deal with Jon, Gerard, and Josh, and all of them are extremely knowledgeable, friendly, willing to discuss things, willing to answer questions, very professional, do great work, and are just all around great people who seem to love what they do and truly care about the work they do and the people they do the work for. When we needed a new car, we stopped by Farris and Chris was able to help us out. Chris reminded me of everyone else we've dealt with over the years at Farris- just as friendly, professional, knowledgeable, and genuine. We were really hoping they'd have the vehicle we wanted, and sure enough we lucked out and ended up purchasing a Subaru Forester within a few days. Chris made the entire process very easy, and we left with our new Subaru not worrying about whether or not we made the right choice. We'll continue to get work done at Farris, and I hope that when we need our next vehicle they'll be able to help us out again. I highly recommend Farris!
We have used Farris to keep our Subarus going for as long as they could(kiddo smashed it up lol)! Such a relief to work with folks you can trust completely! We bought a used Subaru to replace the smashed one. We were told that the year of the car we were purchasing had issues burning oil so they had swapped engines out with a year that had no issues and had way fewer miles on it than the rest of the car! Who does that?? THESE GUYS DO!!! I highly recommend them to any and everyone!
Got me in on short notice. Great service, honest pricing, friendly staff!! Thank you!!!!
Chris at Farris auto is a top tier person who cares about customers and treats people with respect. Customer service is 10/10 and he’s a pleasure to work with, deal or no deal. Highly recommended!
I can’t say enough good things about these guys! Got a used car from them in December, the process was really simple and straightforward and I didn’t feel like anyone was trying to talk me into anything which was great… 3 months down the road it started displaying some major issues, I won’t go into the details but Farris Auto seriously pulled through for me. The warranty technically had expired by the time I brought it to them but due to the circumstances they ended up doing the repair completely free of charge which is even better than what the warranty was supposed to cover! I will never buy a used car anywhere else 😆 and I strongly recommend doing business with these folks. Thank you!!!
I want to say the biggest thank you to Gerard for going above and beyond to help me and my family this past weekend, during a dangerous winter snow advisory. Farris Auto is hands down some of the kindest people I have ever had the pleasure of meeting and will never forget the A+ service we received. Thank you 100 times over.
We brought our car in after going to two other places that could not fix the issue. Farris Auto fixed it and it is still working great. Friendly and professional personnel!
Family business with Friendly feel. Went to test drive a manual transmission 2014 subaru forester, bought it on the spot and drove home with it. Chris made the whole experience easy, with NO PRESSURE at any time from him or his two brothers. Also nice to buy directly from the guy who had his hands under the hood of the car. I'm not a car guy but they were so forthcoming with all the information the had on the car that I really had very little questions. I've driven a number of 10+ year old subarus to know right away upon turning the key that they had this car Dialed In! And I trust that if anything happened to come up with it, they would help me out and not give me the run around. Recommend Beyond 5 Stars!
The best ever!!! I've made 67 revolutions around the sun, thus far and have purchased probably more than my fair share of vehicles, both private and dealers. Some of those experiences were much less than favorable. However, having dealt with the family at Farris, my experience has been THE most pleasant I've ever had!!! Had a great time with the nephew, Cole, in Stoughton but, couldn't settle on a car there. Went to Cottage Grove and Chris, Jon and Gerard (brothers) showed me and my GF what a good experience should be like!!! Found a car I really liked and they made sure to treat me like royalty! I feel that I didn't just buy a vehicle but also bought into the family! I could not be happier! I not only recommend trying them out but, sincerely encourage stopping out before purchasing a vehicle anywhere else! Well done, guys! Thank so very much! Update: So, I originally said I was happy with the way I was treated at Farris when I purchased the vehicle. Fast forward a couple weeks and I found myself with a relatively minor but important issue with my "new" car. Long story short, the Farris gents went above and beyond to take care of the issue, even though it wasn't even covered on the 90-day warranty! I'm not happy...I'm ecstatic!!! Thanks guys! You flat out ROCK!!!
Reply from the business:
Oct 24, 2023It was a sincere pleasure working with you yesterday, and we all appreciate the kind review and recommendation! God Bless - Chris