Farris Auto Service and Sales
Auto body shop in Cottage Grove, Wisconsin
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Today me and my nephew got a car for him at Farris Auto. "Highly recommended" Chris was very good to work with and really went above and beyond to secure our desire car. It was a pleasure working with him and I would highly recommend him and Farris Auto. Thank you Chris
My fiancé and I went to Farris Auto to get a new car after mine was totaled. We chose to go here because from the get go, even over the phone, John was honest, upfront, and made us feel secure. On arrival, we worked with Chris and test drove two vehicles. Chris was amazing, honest, and genuine. We felt no pressure to make a decision which is SO DIFFERENT from other car places. Chris answered any and all questions we had with great knowledge. We ended up buying a car and could not be happier. Just to show how honest these guys are: I got a cashiers check for $0.50 over what they were asking… as we were leaving, Chris flagged me down and handed me fifty cents! Can’t recommend Farris Auto enough!
Had a great,painless experience buying a car for our child. Highly recommend!!
Happy to work with this company. I was searching for a quality car after the one i was driving got totaled. I found a used toyota that they had on the lot. It wasn't a show car, but it has been nothing but mechanically rock solid. when a wheel bearing went out after the warranty, they worked with me and gave me 1/2 off for the total bill! they didn't have to do it, but they went ahead and did it anyways. I was really impressed with their willingness to answer questions about a old Toyota after I already purchased the car. Most companies wouldn't even give me the time of day after a sale! There is a great team that runs this place and I would be happy to buy another car from them.
Sold me a car that has since in the last 5 months had several mechanical problems affecting drivability. I did reach out and you offered to fix one of the issues for $400 an issue no one claimed could be heard till I brought it into your shoo. The other rubbing issues in front wheels and coolant smell was I guess overlooked or not important.
Reply from the business:
May 24, 2023Please reach out to us anytime. If you recently purchased a vehicle and it's something we missed, we normally cover those repairs at Farris Auto with little or no cost to you. If it's beyond this period, we continue to give you a break on the repairs. This is the first I'm hearing of your complaint. To my knowledge, you have not called or communicated with us any issue. Please reach out at 608-839-0779 and let us know who you are and what vehicle you purchased. We feel confident with the vehicles we sell and are willing to stand behind everyone. Please let us know how we can help.
Great people, excellent service and would highly recommend! Thank you again for a painless purchase
The best in the business - unrivaled knowledge of Subarus paired with fair pricing.
A dealership that made purchasing a vehicle as quick and painless as possible. They have great vehicles at great prices. On top of that, their response time and care is second to none. I highly recommend checking them out. Ask for Cole.
Dad approved! John and Cole worked with my daughter to get her into her first adult car. I felt completely comfortable with the quality of vehicles they had. I have complete trust in this dealership and highly recommend checking them out.