Midas

Auto body shop in Cedarburg, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Taylor

May 22, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

If your in a pickle. They'll take full advantage of that. Or you can pay to have your car towed elsewhere. (Which is what I should have done)

Reply from the business:

May 23, 2024

Taylor. We are truly sorry to hear that your experience did not meet your expectations. We appreciate your feedback and are committed to fair and transparent service for all our customers. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx

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David Willis

May 18, 2024

StarStarStarStarStar

Took my car in because of a noise coming from the rear of the car. The manager and the technician listened to what I was saying. The technician drove around the parking lot with another technician running behind. They heard the sound and then put the car onto a lift. After a brief inspection of the rear tire the technician said that the issue was loose lug nuts. Of all the lug nuts on the car all but three needed to be tightened. Car was lowered and I was on my way. The cost for this service: nothing. The previous place I took the car to the day before said that there was nothing wrong. Glad I got a second opinion.

Reply from the business:

May 21, 2024

Hi David. Thank you for sharing your experience with us. We're thrilled we could resolve the issue efficiently and restore your confidence in auto care services.

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Tyler Blanke

May 17, 2024

StarStarStarStarStar

Stopped in for a puncture in my tire. Dustin and Craig got it patched up and I was out the door in under 30 mins. Always amazing service at this location!

Reply from the business:

May 18, 2024

Hi Tyler. Thank you for recognizing Dustin and Craig's quick and efficient service! We're thrilled to hear we could get you back on the road swiftly.

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Susan Majewski

May 3, 2024

StarStarStarStarStar

Came in thinking i was going to be facing a high car bill - came out with some really good advice and no car bill. They took great care of me. Extremely ethical and looking out for the best interests of their customers.

Reply from the business:

May 3, 2024

Hello Susan. Thank you for the kind review! We're glad we could help and appreciate your recognition of our ethical approach to serving our customers.

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brent ahrens

Apr 24, 2024

StarStarStarStarStar

Great service, honest and fair pricing.

Reply from the business:

Apr 24, 2024

Hi brent ahrens, Thank you for your Review at Midas Please come again soon!

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Packer Fan220

Apr 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Apparently finding mice inside the garage, video taping it, and showing them to your customers is supposed to be funny. Absolutely disgusting.

Reply from the business:

Apr 26, 2024

Hello Packer. We are truly sorry to hear that our comments were not appropriate and did not understand your concern regarding cleanliness. Thank you for bringing this to our attention. Please tell us how we can help at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx

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Steven Peneau

Apr 24, 2024

StarStarStarStarStar

Came in today with a muffler issue.they got my car in up and repaired the same day.thanks for the great service on short notice

Reply from the business:

Apr 24, 2024

Thank you, Steven! Please let us know if we can help with anything else.

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Irene Miller

Apr 24, 2024

StarStarStarStarStar

Friday, 15 minutes before they closed, I call due to a nail in my tire. They told me to swing by and they replaced the tire right away! I was in and out within 15 minutes! They saved me and I was able to get to my destination on time! Amazing Owner and fantastic Crew!!

Reply from the business:

Apr 24, 2024

Thank you for the 5 stars, Irene! Please let us know if we can do anything in the future.

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Scott Kennen

Mar 24, 2024

StarStarStarStarStar

Reply from the business:

Mar 24, 2024

Getting you back on the road is important to us. Thank you for your review!

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Michael H

Mar 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Car is leaking oil after getting an oil change AND they tried to tell me I needed a new cabin filter even though I had replaced it myself the week before. Pretty awful overall.

Reply from the business:

Mar 24, 2024

Hi Michael, it sure is frustrating when things don't go as planned. We would like to make this right so you can get back on the road. Please provide your contact information at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx so that we can work this out with you.