Caliber Collision
Auto body shop in Caledonia, Wisconsin
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Horrible experience. Don’t ever go there if you get in a car accident and need to get it repaired. They destroyed/damaged MORE than what I can in with and. HIGHLY NOT RECOMMENDED!!! Go to a different location instead.
Reply from the business:
May 23, 2024Thank you for letting us know. We strive to make the repair process as easy to navigate as possible. It sounds like we missed the mark here and ask that you contact us at communitymanager@calibercollision.com to help make it right.
Awesome shop. Very friendly and understanding. Great service.
Reply from the business:
May 2, 2024We are glad you noticed, Ellen! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Great!! Car is good as new. Consistent updates. Caring. Worked closely with rental car company and made that easy too.
Reply from the business:
May 2, 2024Nothing makes us happier than hearing we restored your car to brand new conditions! If you are in need of repair services in the future, we would be honored to serve you again.
Excellent all around. Made the process simple for us and the work was superb.
I had a good experience with Caliber Collision. They’re very knowledgeable and make sure they know the ins and outs of your vehicle before starting their job.
Reply from the business:
Mar 23, 2024We are so grateful to have had the opportunity to work with you, Cristal! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Happy with end result
Reply from the business:
Feb 23, 2024Hello Tom, we appreciate you trusting us with your vehicle and are sorry to hear that our work did not meet your expectations. Any additional details you can provide are greatly appreciated. Please email us at communitymanager@calibercollision.com so we can resolve this for you ASAP.
Great service. They kept me informed and even cleaned the inside of my car.
Reply from the business:
Feb 23, 2024We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Mary.
Roman from Caliber St Francis is a very professional contact to work with. I was severely delayed due to a trailer hitch and his team kept me informed every step of the way. They also offered me other options on releasing my vehicle to me with or without out the trailer as it is not necessary for my lifestyle. Hopefully I will never see them again, but if I had to, I will bring it back to Caliber.