Saint J Subaru
Auto body shop in Saint Johnsbury, Vermont
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I drive over an hour to have my car serviced at St.J Subaru. They take videos of what they want to replace. They are honest about what needs to be replaced now and what can wait for later. They don’t overcharge and their customer service is excellent. They have an open naturally lit waiting area and provide snacks. I have never been so relaxed getting my car serviced.
Reply from the business:
Sep 24, 2023Thank you, Eric, for the great review, and your loyalty by driving so far! We try to operate as transparent as possible, and we're so glad that you enjoyed the snacks :) Enjoy the car until next time! Best, Your Friends at Saint J Subaru
Reply from the business:
Oct 24, 2023Thank you, Samantha, for the 5 stars! Best, Your Friends at Saint J Subaru
Just purchased a Subaru Outback from St. J Subaru…the sales team was amazing and very helpful…it’s the first time purchasing a car where I didn’t feel like i was getting ripped off…will definitely be buying all my future subarus from St. J 😊
Reply from the business:
Aug 24, 2023Thank you, Naomi! This is great to hear and so glad you felt comfortable :) Enjoy your new Outback and hope to see you back for service! Best, Your Friends at Saint J Subaru
Had the good fortune of working with Cole Kilby on a lease for my wife. Easy to work with and didn't feel like I was pressured into something I didn't want.
Reply from the business:
Jul 24, 2023Thank you so much, RC for the 5 stars! Best, Your Friends at Saint J Subaru
Worked with Matt R. You can't get a better car buying experience. Also very patient with our kids. Highly recommend!
Reply from the business:
Aug 24, 2023Thank you, Matt, for the great review! Matt R has been with us for a long time and a great asset to our team. We are so happy you enjoyed buying a car from him. Hope you and your kids enjoy the new car! Best, Your Friends at Saint J Subaru
St J Subaru has been an amazing dealership for me for my past 3 vehicles. Specifically, Matt Robinson in sales. He is incredible to work with, reliable and honest! Thank you St J SUBIE!
Reply from the business:
Aug 24, 2023Thank you, Averill, for the 5 stars, kind words, and the repeat business! We appreciate you mentioning Matt, as he is a great part of the team here! Thank you again for the business, and see you again on the next one! Best, Your Friends at Saint J Subaru
Sold my daughter a plan she didn't need or want
Reply from the business:
Aug 24, 2023Brien, We're very sorry you feel like there was some miscommunication with your daughters car buying experience. Please reach out to one of our finance managers as soon as possible to discuss, as we never want to have any customer feel like they purchased something wrongly. Talk soon! Your Friends at Saint J Subaru
Reply from the business:
Sep 24, 2023Thank you, Paul, for the 5 stars! Best, Your Friends at Saint J Subaru
Beautiful showroom, diverse and plentiful inventory. Clean, friendly environment. calm, intelligent staff. Would recommend to anyone looking to buy or service a vehicle.
Reply from the business:
Aug 24, 2023Thank you very much for the great review! We appreciate your business and extremely kind words for both sales and service :) Until next time! Best, Your Friends at Saint J Subaru
They are literally harrasing me. Blocked the number, I still get voice-mails and calls from different numbers. Emails, texts. I told them I'm not even in their STATE
Reply from the business:
Sep 24, 2023Hi Joanna, I am sorry there must have been some miscommunication here. We only have 1 outbound number to call from, so if you are receiving calls from another number please let us know so we can get to the bottom of it. We have removed you from our contact lists. Thank you, Your Friends at Saint J Subaru