
Handy's Service Center
Auto body shop in Colchester, Vermont
0
0 Reviews
Very helpful and fast service! Very nice staff.
Reply from the business:
Apr 24, 2024Hi Adrianna Romo, your review means a lot to us. Thank you for choosing Handy's Service Center
Handy’s unlawfully towed our car out of our driveway. They did NOT do their due diligence in checking the ID of the caller to get us towed, which means both my household AND my landlord were wronged. Then, Handy’s told me the wrong location to pick up my car, essentially stranding me without a way to get to their other impound lot. They also did not drop any charges for us. This was an absolutely ridiculous experience.
Reply from the business:
Mar 24, 2024Hi Abigail Feiner, thank you for your feedback. Please give us a call at (802) 862-0656 so we can address your concerns.- Regards, Handy's Service Center
Reply from the business:
Mar 24, 2024Hi Bradley Senna, thank you for your feedback. Please give us a call at (802) 862-0656 so we can address your concerns.- Regards, Handy's Service Center
I just detected smoke behind one of my tires and phoned AAA to tow my vehicle. Handy's arrived 2 hours later than planned, and a very friendly gentleman picked up my car. I told him I was going to Midas, and he suggested I go to Handy's because they could return my car the same day and had the AAA discount. I decided to take it in for a simple diagnostic test and see what they said. They phoned me back and said ALL THREE of my calipers were out and needed to be replaced, which would cost $1100. Ummm, no. I asked Handy's to take it to another shop that I knew, and the other shop conducted several tests and found nothing was wrong with my calipers; they stated it may have been the oil, grease, or rock that became caught that day, but they examined it and found nothing wrong. If you go to Handys, they will try to SCAM you off. And it's crazy because the tow truck driver was telling how he had young daughters and looks out for young ladies like myself, yet the company he works for attempts to rip off young women, so be cautious!
Reply from the business:
Mar 24, 2024Hi nikki maxwell, thank you for your feedback. Please give us a call at (802) 862-0656 so we can address your concerns.- Regards, Handy's Service Center
Great experience! John really went above and beyond! He was an honest straight-shooter and helped me troubleshoot my car issues and was able to get my car into a super tight parking spot. Quality driver who helped make my day better!
Reply from the business:
Mar 24, 2024Hi Joshua Carter, your review means a lot to us. Thank you for choosing Handy's Service Center
I give this 2 stars and the only reason any stars was because I got exceptional, professional, respectful, caring tow service from Jon but extremely dissatisfied with the work done to the van. I was quoted 500 to change brake lines but after he did the work he charged me 814 dollars to change brake lines. 600 for labor. Would never go back to this place again but would have the tow guy tow me again. Tow truck guy AMAZING service at the actual handys was TERRIBLE.
Reply from the business:
Mar 24, 2024Hi Crystal Curran, thank you for your feedback. Please give us a call at (802) 862-0656 so we can address your concerns.- Regards, Handy's Service Center
I was on my way home from a ski trip and got a flat tire. Handy’s was able to change my tire in a quick and efficient manner, the whole process took no longer than a half hour! I would highly recommend using their service and I will definitely use their service again in the future! The communication was TOP DOG!
Reply from the business:
Mar 24, 2024Hi Brittany Katz, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Handy's Service Center
I brought my car in for an oil change. When I went back to pick it up, Charlie (owner) told me the oil pan screw had been threaded on incorrectly, and they had had to replace the whole oil pan. They did the repair withOUT consulting me first, then charged me $150. Edit: The owner replies "we did consult you" which is not true.
Very kind and great service! Fixed my car right away, thank you!!
Reply from the business:
Feb 24, 2024Hi Tomoko Pelland, your review means a lot to us. Thank you for choosing Handy's Service Center
Only giving one star since I cannot give zero stars. Wasted twelve hours before calling a different company. Handy's is incompetent, with rude customer service, unable to perform even a simple job. Receptionist is full of excuses for situations she's unaware of, the owner is a liar who can't keep his story straight while screaming at you over the phone, and devolves into politcal rants. Long story short, they can't pick up one car and are not honest with their customers.
Reply from the business:
Mar 24, 2024Hi Juliette Boone, we apologize that your recent experience with us was not more positive. We appreciate your feedback, as well as your concern. We hope that you decide to join us again in the future! Handy's Service Center