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JB Golden

Mar 24, 2024

They are fine for an inspection or minor work. Do not trust them for anything more. They ignored instructions, blew off my car for 6 hours and then when I called them on it they simply plugged in and scanned it. No lift. No actual eyes on the problem, but they felt free to charge $150 to not do their job and simply provide the code I already knew. Huge rip off!

Jb Golden, we are concerned to read this as what you describe does not align with our company standards of superior customer service. Please email your contact information to CChassie@vipauto.com so that we can discuss this further with you and have the opportunity to make this right.

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Allanah Loren

Mar 24, 2024

I always have a great experience here. I know I can trust what they tell me about my car and always get excellent, timely service.

Thank you, Allanah Loren, for your wonderful review! We're glad to know our Milford VIP Tires & Service team is providing you with safe, reliable, trustworthy, and friendly service. We appreciate your business and look forward to seeing you again, Allanah Loren.

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Andrew Frederick

Mar 24, 2024

We have been going to VIP in Milford for several years and have found the team there to be friendly, helpful, and accommodating. Rick is courteous and knowledgeable and today, Seth went out of his way to engage with us. Our cars have been treated well and we plan to keep going back

It's all about being here when you need us, Andrew Frederick! Thank you for taking the time to provide this feedback. Garth and their team at the Milford VIP Tires & Service store appreciate your business and kind words. Thanks for stopping in!

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Barackmycat

Mar 24, 2024

I went around 2020 for tires alignment and inspection. They took care of everything while I waited at a very good price.

Thank you for this wonderful feedback! We sincerely appreciate your business and are so glad to hear our Milford VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

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Peter Gorman

Mar 24, 2024

Brought my son’s car in for tires. Made it easy to get the right one. Installed same day! Seth let me know there was an issue with a sensor in the tire and the valve stem. Got both taken care of and was upfront about the process. Don’t always get it, but should. Thank you for that!

Thank you, Peter Gorman, for your wonderful review! We're glad to know our Milford VIP Tires & Service team is providing you with safe, reliable, trustworthy, and friendly service. We appreciate your business and look forward to seeing you again, Peter Gorman.

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Michelle Groves

Mar 24, 2024

Seth was great. I had a slow leak in my passenger front tire. They took me right in and found a nail in my tire. He also helped me with new tires. I will be returning to make a purchase.

Thank you for this wonderful feedback, Michelle Groves! We sincerely appreciate your business and are so glad to hear our Milford VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

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linda muellojavela

Mar 24, 2024

After a walk into the VIP in Milford, NH, I was greeted by Seth. He pleasantly asked me what he could do for me. I told him the problem I was having with my car. He immediately got a mechanic to look at it and the issue was resolved within the half hour. I must also say that Jack, the mechanic who did the work on the car, was friendly and explained what the problem was. At the end of my visit, Garth, one of the managers, made sure all was good with my visit!! Well, done guys!

Thank you, Linda Muellojavela, for your wonderful review! We're glad to know our Milford VIP Tires & Service team is providing you with safe, reliable, trustworthy, and friendly service. We appreciate your business and look forward to seeing you again, Linda Muellojavela.

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Steven Harling, Jr

Mar 24, 2024

I've had a few services here, oil changes and a tune up as well. Service was great, and Seth and Bobby were very helpful in explaining what needed to be done, particularly with the tune up. They were pleasant to chat with and professional as well.

Thank you for this wonderful feedback, Steven Harling, Jr! We sincerely appreciate your business and are so glad to hear our Milford VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

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Erin Royal

Feb 24, 2024

Everyone here is fantastic and they make waiting go by quickly! Seth is so helpful and the best ever!

Thank you, Erin Royal, for your wonderful review! We're glad to know our Milford VIP Tires & Service team is providing you with safe, reliable, trustworthy, and friendly service. We appreciate your business and look forward to seeing you again, Erin Royal.

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DarkDragon

Feb 24, 2024

Seth and the rest of the team was great and very helpful. I added more to get done on my car than what I originally asked them to do and they made it work within their schedule!

Thank you for this wonderful feedback, Darkdragon! We sincerely appreciate your business and are so glad to hear our Milford VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!