
Duncan's European Automotive
Auto body shop in Londonderry, New Hampshire
0
0 Reviews
Reply from the business:
Jan 23, 2024Thank you for taking the time to leave a review! DEA Team
I was trying to find a local shop to inspect and service my Teslas (Model Y and Model X). Instead of having the inspections done in NH and then drive all the way to Tesla in Peabody to get serviced. After some research on Tesla forums, etc. I read about Duncan's European Automotive and decided to give them a shot. They were all very knowledgeable and ridiculously nice, this is definetely the right place. Thanks for a great experience, I'll definetely be coming back.
Reply from the business:
Jan 23, 2024John, Thank you for the kind review! We are so glad you found us. Thank you, DEA Team.
We could not be happier with our experience at Duncan's - we have an older RR Sport that has needed some meaningful wear and tear type repairs and Duncan's has been a great shop to work with, Jesse in customer care and the folks in service have made our experience the best it can be. They work on specialized cars that can't simply go to any shop, and if you're looking to avoid the dealerships for these cars then Duncan's is the place to go... I highly recommend them. Thx Jesse & Team
Reply from the business:
Jan 23, 2024Hi Mark, Thank you for taking the time to leave us a review; we really appreciate it! Thank you, DEA Team
I am extremely happy with the service and professionalism from everyone at Duncan's!
Reply from the business:
Jun 23, 2023Hi Gregg, Thank you for taking the time to leave us a review! Its greatly appreciated, DEA TEAM
Went in for a extra key fob to be ordered. Service was fast, pleasant and even had my car washed Definitely recommend Duncan's
Reply from the business:
May 23, 2023Hi Kathy, Thank you for the review! Hope to see you again soon. Thank you, DEA Team
Duncan’s is very good at diagnosing European cars. They have the tools and knowledge to get the job done right. I highly recommend them and will be a returning customer myself.
Reply from the business:
Jan 23, 2024Hi Justin, Thank you for taking the time to leave us a review!! Thank you, DEA Team
10/10 Highly recommend, Duncan's came through for me when my Audi had just flashed a dash indicator that the coolant had leaked during the commute to work, and my car was about to shutdown. Someone at work recommended them, and I was able to get my car there. When I walked in, they immediately spoke with me at the front desk. They were so friendly, and understanding of what had just happened(lost my ability to get to work). They made time to look at my car immediately that same day, helping me to get back on the road as soon as possible. This is an automotive shop that truly cares! They ran diagnostics and immediately found the problem; assigning the work to be done for the broken coolant pump. I was so impressed with how they sent me a clearly outlined estimate of all the work, in a straight-forward list that I could pull up on my phone. Most genuine and honest shop you will find, I had such a positive experience during what was one of the toughest moments for me with my car. You will not find a more knowledgeable and honest Automotive shop!
Reply from the business:
Jan 23, 2024Hi Camden, Thank you for the GLOWING review! We are glad we could help. Thank you, DEA Team
Very bad mechanics, they were never able to fix my Mercedes Benz, they only charged me for repairs, nothing, I don't recommend them.
Reply from the business:
Dec 23, 2023We apologize for any inconvenience caused during your recent visit to our facility. Upon reviewing the repair order, it's evident that no repairs were carried out on your vehicle. Our multipoint inspection and diagnosis revealed significant issues, and based on our assessment, we recommended against pursuing repairs as it wouldn't have been financially beneficial given the extent of the required work. Thank you, Team DEA
Duncan's really came through for me. They were able to replace the starter in our BMW same day. A very in depth job for sure. Got the car back better than and faster than expected. We were able to surprise our son with it that night as planned. Thanks for coming through for us! Matt
Reply from the business:
Jan 23, 2024Hi Matt, This was an exciting one; we hope your son loved the car when he saw it! Thank you for taking the time to leave a review; we do appreciate it. Thank you, DEA Team
One of the most skilled mechanic shops I’ve ever been to. My sister and I were up in New Hampshire up from Boston for a trip and T.J. did exceptional work on our Audi. 10/10 could not recommend enough. Very professional, incredible customer service and world-class mechanical work.
Reply from the business:
Dec 23, 2023Jake, Wow, Thank you for the great review! Hope the rest of your trip was good, and again our condolences on your loss. Thank you, Team DEA