I am so glad I stopped at Monro Auto today. My car battery died, and AAA did not have the correct replacement. Keith was so helpful in finding me a new battery, and squeezing me in for an appointment. Amazing customer service. I will return to Monro again in the future. Keith and his team go above and beyond, and it was much appreciated.

I had a simple oil change and my car wasn't driving good at all and really loud, pulled over and popped the hood and saw the oil cap was not back on and oil splattered Everywhere and there was also no sticker with the miles to know next oil change needed. I will never come back here again.

Came for an oil change a couple months ago, they “forgot” about my car but didn’t charge me for it so it was whatever that was generous. Present time, opened my hood because my car started to smell like gas and it seemed like my oil was leaking. Clowns forgot to put the oil cap back on. OIL EVERYWHERE. On top of that the oil that was left was black as if they lied about changing it. Probably why it was “free”. This could’ve permanently destroyed my car. Don’t bring your car here, they cant even remember to put an oil cap back on, why in the world would you trust them with anything else. Jiffy lube in manchester fixed this places mess for me.

Never disappointed. Gary is the best I have seen. Always gives the best advice and recommended the right thing to do for my car. I have an older 20 year old car and a newer one. I will not go to any other car shop as long as this exists.

It's the only place I take my truck for oil changes and other small things

Gary is responds very well he is interract with customers very well customers service is good,here I seen here time punctuality that’s good keep doing this, actually i am living some far away but I purposely come here to take this service,really I appreciate to Gary

PLEASE SCHEDULE APPOINTMENTS BY PHONE! Wonderful man was willing to squeeze in my oil change despite being triple booked! He was so kind and hard working! I'll definitely be going back. But their online appointment system is messed up and makes it hard for them to organize their appointments. So please call by phone to schedule so it's easier for them! I absolutely recommend this shop!

I’ve never had a bad experience here. Recently, I dropped my car off for an inspection and new brake pads when Gary, the manager, called me to let me know I’d also need new rotors to pass. He made sure to explain not only why I needed them but also how much it was going to cost, then told me it would be ready the next day. The parts came in a little late which was unexpected and he was kind enough to work beyond closing to make sure I got my car back that day, as he originally said. A respectful, knowledgeable, and hardworking guy that I’ll definitely keep bringing my car back to. As a note, I’ve only ever seen Gary and sometimes one other mechanic working here at a given time, so be flexible with your timeline if possible, and it’s better to call for appointments as opposed to using the online service.