Reliable service

They are GREAT Great Customer service

It was really good customer service in and out in less than an hour

I brought car to have the headlight fixed. First time they said it was fixed, I paid. I brought it back for the same problem they told me I need a whole new light, paid them. Still not working, brought it back third time they said they don't know how to fix it to bring the car somewhere else after paying $900 between the new light and repair costs. I recommend you don't bring your car there unless you don't mind being ripped off. Techs not qualified to do work.

Had an Appointments but they took more than hour and a half for just oil and filter change. The guy started work on my car and then went outside to work on another car and came back after over half hr. This place is not as it used to be before. Not happy with the service I received today.

Waited two hours to be told they won't work on my car that day.

I had a slow leak in my tire and couldn't find what the issue was, knew I had to bring it someplace. Everywhere else told me it would be weeks to get it in. Called and Gary picked up and said he could do that Saturday (24hr turnaround time). I thanked him and let him know I would confirm once I knew I had a backup ride. Unfortunately, my plans changed last minute on Saturday and I had to call and cancel the appointment. He was super kind about the whole thing. This week I call him on Monday and he tries to squeeze me in around my busy work schedule. He originally says he can't take me, but then says if I bring it in Friday at 11am he can make it work. When I arrive, every spot in the shop is filled with a car and it's just Gary and another mechanic working, clearly they are slammed. It takes a minute to get someone's attention, but when I do they are super quick to take my car in and somehow squeeze me in the garage. I'm there for mayyybe half an hour at MOST and Gary personally comes out and shows me the nail that had been in my tire. He also goes out of his way to take me to see my car, show me that my brake pad/rotor was worn, and told me they would run me a quote for replacing it in the future if I wanted to, but didn't put any pressure on me. I'm a young girl and I didn't feel like they took advantage of that to upcharge me or scare me into buying things I don't need. When I went to pay the other tech just said "don't worry about it, you're all set". Really quick, really easy, took a ton of stress out of my life. Thanks to Gary and co. for their help!! I hope they can get more technicians in to help them do their best work :)

If I could give these guys 100 *’s I totally would. The mechanics are awesome, work hard and are very knowledgeable. The Manager is great and works very hard to keep everything running smoothly. I took my car there to have the fuel pump replaced and after having so many issues with my previous mechanic company chain that I went to I was so nervous. I have had such a bad experience with it comes to mechanic work being done on my car. (And the work I had done was simple work, nothing compared to the fuel pump job.). Keith mad me feel like I could trust them from the beginning and I appreciate and respect that!! Anyone looking to get work done on their vehicles bring them here and you won’t have to worry about good quality work.

I have been coming here for years This is the only place i go to! 💯 You guys are always respectful kind and dependable Always wishing you well Stay blessed

I am so glad I stopped at Monro Auto today. My car battery died, and AAA did not have the correct replacement. Keith was so helpful in finding me a new battery, and squeezing me in for an appointment. Amazing customer service. I will return to Monro again in the future. Keith and his team go above and beyond, and it was much appreciated.