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Auto Care Plus Complete Tire and Service Center

Auto body shop in Dunbarton, New Hampshire

4.5
StarStarStarStarHalf Star
48 Reviews and Ratings
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Lindsay Heston

May 23, 2023

StarStarStarStarStar

Knowledgeable, friendly, honest, and won't try to over-sell you. On the phone and in person, they're always kind, courteous, and respectful. They take time to understand the situation and do quality work. We switched from the dealership service department to Tom's team in Hooksett after our first oil change. We trust them for all of our vehicle service needs.

Reply from the business:

May 23, 2023

Thank you for your business Lindsay and more importantly in your trust of Auto Care Plus Hooksett. We pride ourselves in providing the best service along with the best warranty(5yr, 50K miles) in the industry. All this with who we believe are the best service people in the industry. From the front counter to the technicians in the shop, our goal is quality work at an affordable price. Thanks again, have a great day

Google
Mel Rose

May 23, 2023

StarStarStarStarStar

I count it an honor to write this review. Today was my first time experience with this auto care business. And I can say that it was a really comfortable and fun experience. Tom is so warm, kind and sweet. Humorous too! Angela was warm and really kind and friendly, as well. I was a walk in and wasn't aware that I was supposed to schedule the appointment, but they were still able to fit me in, with a small wait. I didn't mind the wait because I was comfortable. The office has a homey feel, with warm friendly people who feel like friends, so it was cool! I'll definitely be returning. Thanks guys! (and gal!) :D Awesome experience!

Reply from the business:

May 23, 2023

Hi Mel, thanks for the 5 star review and taking the time to comment about your experience at Auto Care Plus in Hooksett. We have a great staff both on the counter and in our shop and we're lucky to have Tom, Angela and the entire team. We always called ourselves a family here at Auto Care Plus and we're glad you're now a part of it, hope to see you again soon.

Google
Jillian Nobert

May 23, 2023

StarStarStarStarStar

Auto Care Plus in Hooksett is by far the most trustworthy ,efficient, reliable garage with top quality workmanship and outstanding customer service! BIG shout out to TOM !!! He definitely made my day and put a smile on my face-- I mentioned that I didn't have much money and only had a certain amount to spend.. and he responded with -- "don't worry! We'll take care of you!!" I 100% recommend auto care plus to anyone that is looking for excellent service.

Reply from the business:

May 23, 2023

Hi Jillian! Thank you so much for leaving us this wonderfully written 5-star Google review. We all love Tom! Tom has done a great job as the Hooksett store manager this past year or so (ever since he started). We are lucky to have him on our side. Thanks for choosing us for your auto repair needs, and we look forward to seeing you again soon!

Google
Kelsey Kingery

May 23, 2023

StarStarStarStarStar

I had a really great experience here! They were able to get me in ASAP, and were very friendly and knowledgeable. My car is running better than ever. I will go here from now on for all my car needs, and I have recommended them to my friends and family. Thank you guys for the great experience!

Reply from the business:

May 23, 2023

Hi Kelsey, we appreciate your trust and loyalty in Auto Care Plus, and recommending us to friends and family is the ultimate compliment! A terrific service experience is our goal and we're so glad to have achieved that for you. Thank you for the 5 star review and look forward to seeing you at your next service visit.

Google
Gabrielle Grigore

May 23, 2023

StarStarStarStarStar

I always bring my S 500 Mercedes-Benz to this shop for any needed services. The team is extremely knowledgeable in all types of cars and very honest when detecting the problems. My car gets fixed properly, fast and affordable. The manager of the shop Tom, is the best person I ever dealt with. He is definitely a great asset to this company! Thank you Tom and thanks to all mechanical team in service!

Reply from the business:

May 23, 2023

Hi Gabrielle, we feel the same way about Tom, thanks for recognizing him for the hard work he does and also for the 5 star review. Fast, accurate and affordable service, honest evaluations, great 5 yr 50K mile warranties on all service along with free loaner cars is how we provide some of the best service in the industry. We appreciate your continued patronage and loyalty to Auto Care Plus and we'll be sure to share your comments with Tom and the rest of the team.

Google
Cicely

May 23, 2023

StarStarStarStarStar

I couldn't express enough how amazing the service is here! As a young woman, who is also a full-time college student...I've been deceived by plenty of other auto shops, but not this one! It was like a breath of fresh air - their staff is friendly and easy to talk to, and they really make sure you're taken care of and satisfied with their work. I'd recommend this business to anyone!

Reply from the business:

Jun 23, 2023

Hi Cicely, we are so glad you felt comfortable with our staff. We appreciate the 5 star review and your recommendation, it means a lot to us. Honesty and integrity is paramount for us, we wouldn't have it any other way, thanks again, have a great day.

Google
Sammy O'Shield

May 23, 2023

StarStarStarStarStar

Had a great experience here! Tom was soo nice and friendly and was very honest about what did and did not need fixed in my car, and didn’t try to have me get more done than I needed. (As opposed to my last mechanic who gave me a faulty battery). Tom replaced my battery for a fair price and even let me keep my car there for a few days until I was able to get a ride to pick it up! Def recommend!

Reply from the business:

May 23, 2023

Hi Sammy thanks for the 5 star review and your kind comments. Tom is a great asset to our company and we're happy to hear he impressed (as usual!). Going the extra mile to help our customers is how we provide some of the best service in the industry. Thanks again and have a great day!

Google
sharon tingling

May 23, 2023

StarStarStarStarStar

I am very happy I got the coupon in the mail when I did. I had to make an appointment, but when I got to the shop, they were expecting me and took my car right away. I had to wait a bit, but when they were finished, they actually gave me a complete safety run down with estimates so I can know what to expect when I am ready to do any maintenance. They reassured me that nothing was urgent, and didn't try to scare me into getting work done right away. I appreciated that, since I am a woman, and am leery of going to the mechanic alone. I've been taken advantage of in the past, by other mechanics, and I am happy it didn't happen here. I would definitely recommend taking your vehicle to Auto Care Plus in Hooksett. Great team, great office staff, and great experience.

Reply from the business:

May 23, 2023

Hello sharon, thank you for the 5 star review and your confidence in Auto Care Plus of Hooksett. We believe that informing our customers of their vehicle's condition is very important. Not only do we make sure to take care of your immediate concern, we also perform a complete vehicle condition inspection to make sure there are no surprises waiting and help to set up a plan with you to make sure your car gives you years of trouble free service.

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