
Auto Care Plus Complete Tire and Service Center
Auto body shop in Dunbarton, New Hampshire
0
0 Reviews
My dad just took my car down, had a screw in the tire and I needed to get to work in the morning, guys were amazing to my dad. Fixed the tire up no problem and stayed after hours to make sure it was taken care of, we cannot thank you enough!
Reply from the business:
Aug 23, 2023Hi Nicole, we like to say we " go the extra mile" for our customers and it's nice when it's noticed. We were more than happy to take care of your car for you and your dad. Glad to be able to help, thanks again.
I am writing to express my utmost satisfaction with the exceptional service I received at your Hookset ,NH location recently. My experience was nothing short of outstanding, and I wanted to take a moment to share my feedback. From the moment I walked in, I was impressed with the professionalism and friendliness of your staff. The attention to detail and the willingness to go above and beyond to address my automotive needs were truly remarkable. I must commend your store manager, Tom Flanagan, for his exemplary assistance and dedication to providing top-notch service. Tom's knowledge, expertise, and genuine commitment to helping customers were evident throughout my visit. He patiently answered all my questions, provided valuable insights, and ensured that my concerns were addressed efficiently. The level of care and attention that Tom and his team displayed truly sets Autocare Plus apart. It is evident that you have a strong team in place, and I am grateful for the wonderful experience I had at your establishment. Please extend my appreciation to Tom and the entire Autocare Plus team for their hard work and commitment to excellence. I will undoubtedly recommend your Hookset location to friends and family, and I look forward to returning for any future automotive needs. Once again, thank you for the outstanding service.
Reply from the business:
Aug 23, 2023Bharath, you are welcome and thank you sincerely for taking the time to share your experience at Auto Care Plus in Hooksett. We always knew we had a great team over there but to hear it from our customers is just great. We'll be sure to share your comments with Tom and the rest of the team.
When I called Marc I was so frustrated trying to find an honest person to look at my jeep. He talked with me and told me how they do things at Auto Care Plus. He didn't rush me , he listened to my concerns and possible repairs I was questioning. I dropped my jeep off on Sunday night so they could get it right in on Monday morning, by mid morning I had a email with photos of everything they found that needed to be repaired. He followed up with a phone call and explained everything to me. I gave him permission for all the repairs (which were multiple) , it was ready the same day ! My jeep is running like new and I couldn't be happier. They have gained a new customer, I would recommend Auto Care Plus Complete to anyone! Thank you Marc and Brittany!!! I will see you in October for an oil change!
Reply from the business:
Sep 23, 2023Christena, thank you for taking the time to write this review, we do appreciate it and you. We always provide the quickest possible service with detailed digital inspection reports that keep you informed about your vehicle and it's progress with the goal of getting your vehicle fixed and back to you as quickly as possible. We appreciate your loyalty and look forward to seeing you again in October. We'll be sure to let Marc and Brittany know about your 5 star review!
I will recommend auto care plus to everyone who needs car services. Everyone there are very helpful and listen to their customers needs. I stopped by for a flat tire after a previous auto repair refused to help me out because they were too busy to take my small job. I got stuck at a rest area by the highway since 10pm for a flat tire. My aaa service couldn’t find anyone to help me. No towing company was available to give me roadside assistance. I spend the night at the gas station waiting in the morning to go the the nearest author repair. The first one I went to told me that there’s other auto repair not too far from them that can help me out because they are too busy. Thank God, I driver my flat tire car 0.5mile safely to auto care plus. They were pretty busy too but was willing to consider helping me out. The front desk rep had one of his mechanic come get my car to repair my tire. They had me waited for 30 min then my car was fix. I was very blessed by their exceptional services. May God bless their business and make it prosperous.
Reply from the business:
Aug 23, 2023Sarally thank you for your recommendation and your 5 star review, it means a lot to us to have our customers recommend us to others. We're sorry you had such a bad experience but thrilled to be able to resolve it for you. Simple tire repairs to complex diagnostics and repairs, we handle it all at Auto Care Plus, we hope you have a great day!
WOW! Excellent service! I didn't think that honest garages like this existed anymore! My wife and I were staying in a hotel in the area for the weekend and we noticed that our car was making a grinding metallic sound when turning left. We were worried because we had a 5 hour drive back home on the following Monday. We had no choice: we'd have to have our car checked. From the hotel, I Googled "garages near me" and this one came up. On Monday morning, after checking out of the hotel, we headed straight to the garage. We were greeted by Marc (with a c) and the whole team. Even without an appointment, they checked out our car right away! Turns out it wasn't a serious problem and they fixed it on the spot! No charge! Thanks again to Marc and the whole team at Auto Care Plus in Hooksett NH! We drove home with our minds at ease! I highly recommend them for your car needs! I would love to have these guys near my place!
Reply from the business:
Aug 23, 2023Sergio, thanks for the great 5 star review and we're more than happy to help. We are growing so who knows... an Auto Care Plus shop could be coming your way! We'll be sure to share your review with Marc and the staff, they'll be thrilled.
I’m a DIY’er, replaced my own brakes and ran into an issue resetting a warning light. I called first thing in the morning on a Thursday. They squeezed me in 2 hours later, reset the issue in 20min and didn’t charge me for the work. Doesn’t get better than that. Next time I need work done outside my capability/time ability I’m bringing my car here for sure! Thanks again guys!
Reply from the business:
Jul 23, 2023Jonathan, thanks for the 5 star review, we hope to be able to service your vehicle in the future.
Just went in for a brake inspection because the dealer said I was approaching minimum breaker life at inspection time. Tom and his team performed brake inspection all around and said I'm good, in at 50% all around, they don't recommend complete brake service at this time. They'd wait. I'm very happy, and they gave me an estimate for when I do them. Thank you for your honesty! Would trust them to do my services! John Franco
Reply from the business:
Aug 23, 2023Hi John, thanks for your trust and the 5 star review. Never a bad idea to get a second opinion and we're happy to accomodate. Hope to see you when those brakes actually need replacing and for any other service your vehicle may need.
CUSTOMERS BEWARE! SEVERE PRICE GOUGING! I brought my truck here ahead of the Memorial Day weekend for a routine oil change and tire rotation after receiving a coupon in the mail. The morning before my appointment I noticed a clicking sound coming from the engine compartment that I asked them to diagnose. Turns out my radiator fan clutch was failing and needed to be replaced. They were accommodating and able to do the repair the same day so that I could still go away for the weekend. They quoted me $715($445 for the part). In the interest of getting the repair done I agreed to have the work performed. After inquiring with my regular mechanic who I know and trust, I found out I was excessively over charged. He quoted me $439 for parts and labor to perform the same job. Less than what they charged me just for the part. It’s shops like this that give the industry a bad reputation. I strongly suggest that everyone should take their business elsewhere!
Reply from the business:
Feb 23, 2024Brian, we are sorry that you were not happy with your visit to Auto Care Plus. We use only premium quality parts installed by ASE certified technicians and back up all of our work with a 5 year 50K mile NATIONWIDE warranty. We do have a value line of parts available if you want a lower price but we can not offer the same warranty nor do we have the confidence in the part lasting as it is usually a poorly made part. Our goal is fixed right the first time and worry free performance for every vehicle we service, every time. Yes there will always be someone cheaper, but what are you getting for that price? We feel that repairing your vehicle properly with top quality parts and trained skilled technicians doesn't give us a bad reputation but rather a great one as our customers are happy their vehicle will give them years of trouble free performance. Thanks for your feedback we do appreciate it.
This auto repair and service shop is great. I mainly needed brakes. They took me in right away. Several convenient local locations. They performed a full vehicle inspection and had noticed a few other items of need. I completely recommend this shop. Very friendly and accommodating along with being professional all at the same time. 5 stars.
Reply from the business:
May 23, 2023Hi Steve, we appreciate your review for Auto Care Plus in Hooksett and the 5 star rating. Our digital multi point inspection is a great way to make sure you know everything about your vehicle and if any repairs or maintenance is needed. Quick, professional service at a reasonable price is forefront for us, we hope to see you again soon, have a great day!
Had a flat tire and was driving on the spare. ACP was able to get me in same day to look at not just the flat tire but also another that was losing air. It was a quick fix and they didn’t even charge me. Their kindness and generosity truly was an amazing blessing this holiday season. I found them very friendly, listened to my concerns and I highly recommend them if you are needing services.
Reply from the business:
May 23, 2023Thank you for the 5 star review Sherri, we always try to help out when we can, everyday. We appreciate your comments and trust in us to recommend us to others. Along with tires, we also perform routine maintenance and repair as well as advanced diagnostics for all makes and models of cars and light trucks. We hope you think of us for your future automotive needs and have a great holiday season.