Grappone Honda Service Department
Auto body shop in Bow, New Hampshire
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Great customer care , and good communication between service department and customer.
Reply from the business:
May 16, 2024We're delighted to hear that you appreciated our customer care and communication! Thank you for sharing your experience with us.
I always get excellent service and treatment at Grappone Honda. I would not consider going where else to have my 2017 Ridgeline serviced, which I also purchased from Grappone Honda. When it comes time to get a new Ridgeline Grappone Honda is where I will get it
Reply from the business:
May 16, 2024We are delighted to hear about your positive experiences with us! Thank you for your loyalty and trust in our services and vehicles.
Reply from the business:
May 16, 2024Thank you for the 5-star rating, Kristin!
Took my Honda in on a recall notice. They were great! The process was simple and efficient. And no pressure to get any additional work done.
Reply from the business:
May 16, 2024Thank you for sharing your feedback, Daniel! We're glad to hear that your experience with us for the Honda recall notice was straightforward and pressure-free. We appreciate your support!
My Honda CRV needed and oil change and an inspection. When they asked for my current registration, I didn’t have it. They wouldn’t be able to give me the inspection sticker without a current Registration which meant I had to drive all the way home to get it. They told me they could complete the inspection and oil change and I could come back with my registration to get the sticker, which is what I did. I really appreciate the fact that they could service my car without making me schedule an appointment for a different day. Thank you, Grappone Honda!
Reply from the business:
May 16, 2024Thank you for sharing your experience, Portia! We're glad we could accommodate your needs efficiently.
Everyone is always so pleasant! We especially like Mike at check in. We asked for front end alignment to be checked as well as winter tire removal. Mike gave us the estimate and we waited for the work to be done. When finished we were impressed to find the alignment was perfect and didn’t need to be done! Such an honest business! Very impressed.
Reply from the business:
May 16, 2024We're delighted you had a positive experience with us, Dona! Mike and the team are always here to provide top-notch service. We appreciate your kind words and look forward to seeing you again soon!
I was very pleasantly pleased with Grappone Honda service from beginning to end.I'm one who usually does my own work but this time I couldn't. It's was simple and straight forward scheduling the service, Kyle did a fantastic job, sent me a thorough video on the entire car and let me know when the car was ready. When I picked up the car I was in and out within minutes. Great great experience and gives me relief that I go back in the future. Thank you for your great service. Sincerely Jim Mac
Reply from the business:
May 16, 2024Thank you for sharing your positive experience, Jim! We truly appreciate your kind words and are delighted to hear that Kyle provided excellent service. We look forward to welcoming you back in the future!
Reply from the business:
May 9, 2024Thank you for the 5-star rating, Wayne!
Had a nice straightforward state inspection at Grappone Honda. I will definitely be returning here for regular maintenance
Reply from the business:
May 9, 2024We're so glad to hear that you had a positive experience with us for your state inspection! Looking forward to seeing you again for your regular maintenance needs.
Excellent service. Professional!
Reply from the business:
May 9, 2024Thank you for recognizing our excellent service and professionalism!