Midas

Auto body shop in Wichita, Kansas

5
StarStarStarStarStar
40 Reviews and Ratings
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Adriona Pavlick

Jan 24, 2024

StarStarStarStarStar

The guys in the front were super nice and very helpful !! 10/10 would definitely recommend this Midas, and the people who work here :) they should all get a raise. I will be back for all of my cars needs in the future

Reply from the business:

Jan 24, 2024

Thank you for taking a second to leave us this great rating, Adriona! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Byron McCauley

Jan 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

I scheduled an appointment for @ noon. When I got there I was told it would be 2 hours before they could even get my car in the shop for an oil change. Instead, I was told they’re having a tire sale so my car would be priority behind walk ins so they can make more money. After getting my car back my car has been leaking oil really bad. I absolutely CAN NOT have car problems because of my job. Do not go to this shop for work!

Reply from the business:

Jan 24, 2024

Hi Byron. We are sorry that you did not have a positive experience at our location. If you'd like to tell us more, please visit https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx

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Sabrina Messer

Jan 24, 2024

StarStarStarStarStar

Was determined that I needed two new tires in additional to oil change. Informed them of my schedule and they expedited everything putting two employees on the job and got me out of there ahead of schedule all while being very professional and polite!!

Reply from the business:

Jan 24, 2024

Thank you for taking a second to leave us this great rating, Sabrina! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Nathan Ballard

Jan 24, 2024

StarStarStarStarStar

We have been going there for about 8 yrs or so, we found Jeremy as our mechanic there and he is the only reason we keep coming back. We have a very large family and with that, I only trust him to work on our vehicles, and our kids vehicles as well. He needs a massive raise. When we go in there we don't just have small jobs done. We spend thousands at a time. He has saved us on so many occasions because of his high skill level and pure honesty. Midas, if he ever leaves I will follow him to his next location..

Reply from the business:

Jan 24, 2024

Thank you for taking a second to leave us this great rating, Nathan! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Robyn k

Jan 24, 2024

StarStarStarStarStar

Every employee was very informative, and very friendly. Manager at this location is very nice. Sat down with me and explained every detail of what needed done. Observing how they treat each other and customers is outstanding and they go above and beyond.

Reply from the business:

Jan 24, 2024

Thank you for taking a second to leave us this great rating, Robyn! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Jacqui Donahue

Jan 24, 2024

StarStarStarStarStar

We were traveling and our vehicle was having some trouble. We drove to the Midas shop in Wichita and we were greeted with great young men and they looked at it right away! All was good when we left. It was a Saturday..The employees were awesome!! Thanks so much!!

Reply from the business:

Jan 24, 2024

Thank you for taking a second to leave us this great rating, Jacqui! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Amber Crabbs

Jan 24, 2024

StarStarStarStarStar

I called when I was 10 minutes away asking if I could get a quick oil change. Jericho was friendly and got me in and out quickly. They were pretty busy and still very efficient. The staff was in great spirits and were discussing an in-house competition between 2 of them. It was fun listening to them joke and have a good tune while at work. I will definitely go back for future maintenance.

Reply from the business:

Jan 24, 2024

Thank you for taking a second to leave us this great rating, Amber! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Stephanie Hill

Jan 24, 2024

StarStarStarStarStar

Michael was very kind and courteous. Following the inspection, he took me to look underneath and discussed my concerns with the state of the entire vehicle, not just the key issue. Later, I realized I left something in the glove box. He brought the car down from the lift and allowed me to retrieve it and was glad to do so, even though work had already begun. Midas was the first in a decade to find and address an issue I had been unable to get help with from other mechanics. I needed a drive shaft replaced. The car I bought used appeared to have been in an unreported accident. Midas got the work done the same day, even though that level of service had not been anticipated. Normally I would have needed to make another appointment. I am returning for an oil change and some additional maintenance. Great service, knowledgeable staff, clean and professional. I was quite impressed.

Reply from the business:

Jan 24, 2024

Hi Stephanie Hill, Thank you for your kind words about our tire shop and the service provided. We appreciate your support and feedback.

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Morgan Perales

Dec 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

We saw all of the good reviews and decided to come in to have the oil changed and the tires rotated on our car. Not sure if we came on an off day or what but we had terrible service. It took 3 hours for them to change the oil and rotate the tires on our vehicle. We arrived right on time for our scheduled appointment and it took them 45 minutes just to pull the car into the shop. After two hours, someone finally apologized for the wait and told us they were just about to rotate the tires on the vehicle. The guys working the front had no idea what was going on. I heard them on the phone with one gentleman and the Midas worker told the customer he would see what he could do to get the car worked on faster. The worker set down the phone after the call had ended and just kept on working. He never once went out to check on the gentleman's car. Another man came in for his 12:30 appointment and was told it would still be another 1.5 hours before they could get him in, even with an appointment. I understand that everyone is short-staffed, but whoever does the scheduling at this location does a horrible job. They are clearly taking on more work than they have the capacity to complete in a day.

Reply from the business:

Dec 24, 2023

Thank you for sharing your experience, morgan. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx

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Leslie Carreon

Nov 24, 2023

StarStarStarStarStar

This is the second time coming in to Midas for an oil change. Like the time before they did not disappoint, they are very helpful, kind, and overall have a great work ethic and environment. I'm happy that I found a place where everyone is respectful. And I love how they don't try and force me to add any extra services, which then allows me to do my research and decide to add extra services, but not because of pressure. Shout out to Adam for doing the best he could (inside joke)! But Adam was very helpful and informative!

Reply from the business:

Nov 24, 2023

Leslie, we appreciate this excellent feedback about your visit to our store. Please let us know if there is anything else we can do in the future. Thank you!