Midas

Auto body shop in Wichita, Kansas

5
StarStarStarStarStar
40 Reviews and Ratings
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Lauren Engels

Apr 24, 2024

StarStarStarStarStar

Ty was awesome. You can tell that she cares about people. I'm thankful that I got to meet her today. Her joy was contagious!

Reply from the business:

Apr 24, 2024

Thank you for this excellent feedback about your service, Lauren! We were happy to be of help, and hope you won't hesitate to let us know if there is anything else we can do in the future.

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Andrew Culver

Apr 24, 2024

StarStarStarStarStar

Great service. Dealt with Ken and the manager, both were extremely helpful, informative, flexible, and they made my experience as good as you can expect a car service to go.

Reply from the business:

Apr 24, 2024

Andrew, we appreciate this excellent review. Our goal is to provide 5 star level service to all our customers, and we hope you always get exactly that. Please let us know if there is anything else we can do in the future. Thank you!

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Brittney Sharde

Apr 24, 2024

StarStarStarStarStar

My experience at Wichita Rock Road Midas was exceptional! The customer service when I scheduled the appointment, to the service and knowledge I received while my car was being serviced was top notch! Tykara Chiles helped so much with learning about financing with the store credit card, the knowledge on what was needed today and we planned anothet store visit and she will assist me in the near future to purchase new tires! The store is ran like a family and as a single Mother those small things matter!!!

Reply from the business:

Apr 24, 2024

Brittney, we appreciate this excellent review. Our goal is to provide 5 star level service to all our customers, and we hope you always get exactly that. Please let us know if there is anything else we can do in the future. Thank you!

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linsey

Apr 24, 2024

StarStarStarStarStar

I’ve been going to Midas consistently for about 4 years now and have never had a bad experience. Whether it’s in Wichita or Chicago or back to Wichita, I’ve always gotten the help I’ve needed from the Midas crew. An oil change, new tires, new brakes, or full work up, it doesn’t matter— I always feel taken care of. The crew at Midas goes out of their way to come up with a plan that’ll work for both of us and takes their time to explain what they’re doing so I understand it. The thing I always appreciate the most is how I’ve never once felt talked down to, which is something that can happen to women especially when they’re dealing with cars, but that’s never happened to me at Midas. I don’t really understand cars much, but every Midas worker I’ve talked to has made sure to explain things to me in terms I can understand and I’ll forever be appreciative of that.

Reply from the business:

Apr 24, 2024

linsey. Thank you for your glowing review and for trusting Midas with your vehicles over the years. We're thrilled to hear about your positive experiences and commitment to ensuring our customers feel respected and well-informed.

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Christina Elias

Apr 24, 2024

StarStarStarStarStar

Very pleased with my service today! Just went in for a brake inspection and gained a lot of extra knowledge from Michael. He was thorough and very kind to me. By no means did I feel any pressure to get a service done, or feel fooled into getting an unnecessary service as I’ve had from other mechanic shops in the past. He just explained what needed to be done and what didn’t. The receptionist was also very kind! She talked to me and was beyond sweet. You can tell they are all a friendly family staff! Look forward to seeing them in the future

Reply from the business:

Apr 24, 2024

Christina, we appreciate this excellent feedback about your visit to our store. Please let us know if there is anything else we can do in the future. Thank you!

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Adam Janda

Apr 24, 2024

StarStarStarStarStar

I’m from out of state and had car issues while my daughter had a dance competition in Wichita. It was late afternoon on a Saturday. I had 5 kids with me in town and one was across town dancing. The staff at Midas made an appointment to fix my car after hours on an already busy day for them. They replaced my thermostat fast, and the cost was very reasonable. I do most of my own auto work and I know what things cost. They worked overtime and treated me with kindness while giving me a fair deal. Highly recommend.

Reply from the business:

Apr 24, 2024

Thank you for this excellent feedback about your service, Adam! We were happy to be of help, and hope you won't hesitate to let us know if there is anything else we can do in the future.

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Dustin Meuten

Mar 24, 2024

StarStarStarStarStar

Mike and Kenny were very helpful in getting new tires for my car. This was all done close to closing time. I appreciate their dedication to providing the best customer service.

Reply from the business:

Mar 24, 2024

Thank you, Dustin! Please let us know if we can help with anything else.

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Domonique Bowen

Mar 24, 2024

StarStarStarStarStar

Everyone was so polite and nice. They explained everything to me so I could understand. They even helped me with other things as well. Im a satisfied customer and I will be returning back.

Reply from the business:

Mar 24, 2024

Domonique, thank you for this great review! We appreciate your trust and business, and hope that you always get 5 star service whenever you come to our store. Please let us know if there is anything else we can do. Thank you!

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Megan Storie

Mar 24, 2024

StarStarStarStarStar

They were all so kind and willing to help out. They always do a great job, and I love that I can walk to get a smoothie while waiting for my oil change!

Reply from the business:

Mar 24, 2024

Megan. We are glad to hear that you had a positive experience at our tire shop. Thank you for taking the time to leave a review.

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Myranda O'Neal

Feb 24, 2024

StarStarStarStarStar

Fast and efficient! Got me in and out in under an hour for my oil change! They sat down with me and showed me what maintenance I'll need to do when my car hits 100k miles, but they weren't pushy about scheduling it. I appreciate the information without the forced upsell!

Reply from the business:

Feb 24, 2024

Thank you for the 5 stars, Myranda! Please let us know if we can do anything in the future.