Vance Ford Service
Auto body shop in Treece, Kansas
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From beginning to end Jim Stateler from the Miami location was amazing. Everyone we dealt with was on spot. Shout out to Mona Boyd as well!
Reply from the business:
May 18, 2024It's a pleasure to see our team members in Miami led a smooth experience for you. John Vance Ford Service prides itself on teamwork and I'm glad it shone through. Thanks for your support!
$95 Dollars to change the oil in a Feista I feel your service department took advantage of my wife And I am not happy about it
Reply from the business:
May 11, 2024Hello David, Thank you for taking the time to speak with me regarding your experience. Your feedback was taken very seriously and I apologize for any lack of communication on our part. As we discussed, the price hasn't increased from your previous three visits with the Fiesta. We appreciate your business and look forward to working with you in the future. Thank you, Shawn Wells Service Manager John Vance Ford
Efficient courteous service. No worries about the work being done. Always friendly staff
Reply from the business:
May 4, 2024We appreciate your kind review. Your trust in the efficiency of John Vance Ford Service and our courteous and friendly staff is valued greatly. Thank you for sharing your contentment with us.
Car died on me with no power got it to start back up took it to Vance Ford they told me they couldn't see any issues with it went to pick it up it would not start had to have it jump started again spent alot of money at this place to have this issue fixed only for them not to be able to fix it.
Reply from the business:
May 4, 2024Hello Casey, We value your feedback here at John Vance Ford Service. I would appreciate the opportunity to learn more about your recent visit to our Service Department to address the concerns you are having with your vehicle. Please contact me at your convenience so we can discuss this matter in greater detail. Thank you, Shawn Wells Service Manager John Vance Ford
I was thankful that I didn’t have to go anywhere! Ryan Inman was very professional. Thank you Vance Auto Group! After knowing I had a recall on my car, I was afraid to drive it! ( and I drive a lot! lol) thank you Ford for being so diligent. I absolutely love my vehicle!
Reply from the business:
May 11, 2024We're glad that our team could address your recall concerns swiftly at John Vance Ford Service. We appreciate your trust in us for maintaining the safety of your vehicle. Thank you for sharing about this positive experience you had here.
Great guys and work quick very help when in need to get back on the road with our vehicle, my wife and daughter can not thank them enough! Shawn, Levi Ryan and the whole team of professionals there!
Reply from the business:
May 4, 2024We're grateful for your compliments on the quick work at John Vance Ford Service. Our team appreciates it and we hope to see you again soon with any of your vehicle needs.
This is the best auto dealership I have ever been to.
Reply from the business:
Apr 25, 2024We appreciate your high rating and kind words. It's great that you hold John Vance Ford Service in such regard. Thank you.
They were quick, efficient, knowledgeable, personable, professional, and thorough.
Reply from the business:
Apr 25, 2024Your kind words about John Vance Ford Service's efficiency and professionalism are appreciated. Thanks for sharing your experience with us.
Levi was great at explaining everything and answering all my questions.
Reply from the business:
Apr 25, 2024We appreciate your feedback on our team's thorough communication at John Vance Ford Service. We're here to help answer any of your questions.
Always a great experience here, we have bought a lot of cars from John Vance and have always had good experiences with their service.
Reply from the business:
Apr 25, 2024We appreciate your continued trust in John Vance Ford Service. We're glad our service aligns with your expectations every time. Your support means a lot to us.