Cable Dahmer of Topeka
Auto body shop in Topeka, Kansas
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The service was good although you are pricing yourself out of business. As I check other places around the area, I'm finding that Cable Dahmer is on the higher end for an oil change. People who are struggling with the higher prices of fuel are going to search for cheaper services for other things, i.e. oil changes or elect to doing them themselves. I would like to continue to use Cable Dahmer for my Acadia and Silverado services but with reasonable pricing for services. Please consider adjusting your prices as you may find yourself with less customers knocking on your door. Rhonda Graham
Reply from the business:
May 25, 2023Hello Rhonda, Thank you for leaving us this feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at wecare@cabledahmer.com.
I was traveling and it was Friday morning. My check engine light came on. I called and Trevor said he would try and work me in. When I got there, Nathan assisted me. I was in and out within 2.5 hours. Excellent service. Far above and beyond that I would have gotten where I bought the car in Jackson, TN. Thank you
Reply from the business:
May 23, 2024Susan, We can't thank you enough for your kind words for Trevor and Nathan and couldn't be happier we were given the opportunity to help you with your service needs! If there is ever anything we can do to assist you in the future, please don't hesitate to let us know.
Chris Soper, Matt, Pat and the gentleman who detailed my 2021 GMC ACADIA AT4 were all FANTASTIC! Refreshing to find a dealership where you don't feel pressured and they bust the behinds to work with you!
Reply from the business:
May 22, 2024Mary, We can't thank you enough for your kind words for Chris, Matt, Pat, and our detail team, and couldn't be happier we were given the opportunity to help you with your automotive needs! If there is ever anything we can do to assist you in the future, please don't hesitate to let us know.
Everyone did a great job getting us the car we wanted!
Reply from the business:
May 22, 2024Mark, We are so glad you had a positive experience with our team during your visit and we were able to get you the car you wanted! We look forward to seeing you again! Thank you for this review!
My service person James Fager is great he listens to me as to and explains every step what he is going to do to o get my vehicle taken care of James is my #1 service person
Reply from the business:
May 22, 2024Janet, We can't thank you enough for your kind words for James and couldn't be happier we were given the opportunity to help you with your service needs! If there is ever anything we can do to assist you in the future, please don't hesitate to let us know.
James Fager at Cable Dahmer did a great job at servicing me and my Buick. He kept me updated and informed as to what findings needed attention and made sure I new the price before and after. Thank you Darren & Jeff Temple for the safe ride to/from work along with good conversation.
Reply from the business:
May 22, 2024Chi-Town Lova, Thank you so much for your kind words and 5 star review! We are so glad to hear you found James, Daren, and Jeff for being helpful during your service experience! Let us know if there is anything else we can do to assist you!
It started out with a quote for a new key fob of $65. But then I got a new quote of $365. Once I quit choking, and screaming hiway robbery, I told them...uh, NO!! He called me back shortly and revealed that an error had been made in my favor, and that the new key and programmed fob were being provided to me at no cost!! Thank you! If possible, my next truck (2500) will be purchased from you!!
Reply from the business:
May 21, 2024Harry, We apologize for the confusion on the price of your key fob and are glad that our team was able to clear everything up. We look forward to working with you again!
Ask for James in the service department. He is an angel on earth!
Reply from the business:
May 21, 2024Logan, Thank you so much for your kind words and 5 star review! We are so glad to hear you found James great to work with and an angel on earth! Let us know if there is anything else we can do to assist you!
Jim Bartlett spent much time with us explaining features of the AT4 trucks we were interested in, and helped us find a good fit for our lifestyle and budget.
Reply from the business:
May 21, 2024Jeannie, Thank you for sharing your positive experience at our store! We are so glad Jim helped you find a good vehicle that fits your lifestyle and even explained all the features. We appreciate you coming in and giving us a 5-star review!
Reply from the business:
May 18, 2024Thank you Clinton for your 5 star review. We are so glad you had a great experience with us!