Gerber Collision & Glass

Auto body shop in Shawnee, Kansas

4.5
StarStarStarStarHalf Star
26 Reviews and Ratings
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Maurice Jones

Jul 24, 2023

StarStarStarStarStar

I, really don't like the fact you have to have an appointment just to get an estimate on damages to your car here

Reply from the business:

Jul 24, 2023

Maurice, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations and would like to investigate further. Is there a repair order number or customer name and contact number that you can provide us so we can investigate this further? Customer satisfaction is very important to us and we would like to get more information on this matter to better serve you and our customers. Thank you.

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Nick Becker

Jun 24, 2023

StarStarStarStarStar

Gerber Collision did an excellent job handling my repairs and keeping me aware. I would definitely recommend them

Reply from the business:

Jun 24, 2023

Nick, Thanks so much for the awesome feedback. We appreciate the recommendation and hope you have a great week!!

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Joshua Verner

May 24, 2023

StarStarStarStarStar

Brandon was very helpful he educated me on so much about my vehicle and the damages he explained to me that this wasn’t a easy process and to be patient!! I recommend everyone who has a car accident to checkout gerber. Collision on 4200 Main Street their very professional and strictly business!!!

Reply from the business:

May 24, 2023

Joshua, We are very happy to know your experience was positive! Thank you for your feedback and amazing 5 star review, we appreciate your business! We hope you have a wonderful week.

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Matthew Dickerhoof

May 24, 2023

StarStarStarStarStar

Smooth and easy process. They even took me home after I dropped my car off!

Reply from the business:

May 24, 2023

Matthew, We are delighted to hear that our team made the process smooth and easy and gave you a ride home as well! We thank you for the spectacular five star review and we hope you have a fantastic week!!!

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Daniel Jung

May 24, 2023

StarStarStarStarEmpty Star

I had an issue with one of the repairs, and Gerber was very responsive in getting my problems addressed. Would recommend to anyone looking for a place where they are always looking to improve their services. Thank you to the great Manager, Brandon

Reply from the business:

May 24, 2023

Daniel, We are thrilled to hear that Brandon and our team were very responsive in addressing your concerns and made sure that the issues with the repairs were handled! We thank you for taking the time to write this awesome four star recommendation and we hope you have a spectacular Monday!!!

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Liz M

May 24, 2023

StarStarStarStarStar

Brandon is probably the greatest mechanic we have ever ran into! Our car got stolen in January, and we took it to the dealer (Hyundai) to get worked on and immediately regretted it. They told us to take it somewhere else for body work, and after getting ignored by other shops, Brandon was so real and so helpful. We will be taking our cars here for work whenever we can!!

Reply from the business:

May 24, 2023

Liz, We are pleased to hear that Brandon and our team could assist and provided great service and that you are satisfied. We hope you have a wonderful week!!

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J Foy

May 24, 2023

StarStarStarStarStar

Great shop quality work

Reply from the business:

May 24, 2023

J Foy, We are happy to know that our team did a great job with the vehicle repairs and provided quality work as well! We thank you for the marvelous five star review and we hope that you have a terrific Wednesday!!!

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Kara Palan

May 24, 2023

StarStarStarStarStar

Brandon was awesome!!! When our minivan was rear-ended (and totaled by the insurance), he stood out in the freezing cold weather to show us the van and explain our options if we wanted to retain the vehicle, versus salvaging. I found this to be extra impressive because we were not his clients, as Gerber was being paid by the insurance company. He just cared about us as individuals who were new to the world of wrecked vehicles and the processes and options we had. Thank you, Brandon!

Reply from the business:

May 24, 2023

Kara, We happy to hear that Brandon and our team provided options to retain the vehicle or to salvage it and made sure that you were taken care of! We are sorry to hear about your vehicle but we thank you for the opportunity to look over everything. We also want to thank you for taking the time to write this amazing five star review and we hope you have an incredible week!!!

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Chris Allmon

May 24, 2023

StarStarStarStarStar

Had my car side swiped and ended up with some dents and scratches across the side. Gerber did a great job with the repairs, couldnt even tell id been hit after I got the car back.

Reply from the business:

May 24, 2023

Chris, We are pleased to hear that you are safe and that our team did a great job with the repairs! We thank you so much for the outstanding five star review and we hope you have a wonderful day!!!

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Piper Crawford

May 24, 2023

StarStarStarStarStar

I could not have hoped for a better experience. Brandon explained in detail what my options were and helped me choose the best option for me. It is alway so much better when a person is both knowledgeable and polite he gets a 10 out of 10!

Reply from the business:

May 24, 2023

We are thrilled to know that Brandon and their team provided such excellent customer care! We appreciate the wonderful feedback and 5 star review, thank you for your business! We hope you have a great rest of your day!