Gerber Collision & Glass

Auto body shop in Shawnee, Kansas

4.5
StarStarStarStarHalf Star
26 Reviews and Ratings
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Barbara M Wms

Apr 24, 2024

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Hi, Robert! Thank you for taking care of my little brother, Kenny! ❤️ Thank you for caring! 😘

Reply from the business:

Apr 24, 2024

Barbara, We are happy to hear that you are satisfied. We hope you have a wonderful day!!

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John Hoerschgen

Dec 24, 2023

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The repairs were thoroughly completed and they looked excellent. The car was clean inside and out. I'm very satisfied.

Reply from the business:

Dec 24, 2023

John, We are thrilled to hear that our team completed the work on your vehicle repairs and cleaned your vehicle inside and out! We thank you for the excellent five star feedback and we hope you have a phenomenal day!!!

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Alex Tharp

Dec 24, 2023

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Great service and kept me updated the whole time on the repairs. Took a while but mainly for the amount of work and the car I had worked on.

Reply from the business:

Dec 24, 2023

Alex, We are happy to know that our team provided great service and kept you updated throughout the process of the repairs! We thank you for the wonderful five star review and we hope you enjoy the rest of your day!!!

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David Doyle

Dec 24, 2023

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Dropped off my Outback on 10/18/23 after a hit and run driver damaged the front end. It's now 12/4/23 and counting, and don't have my car repaired. Been told numerous times that the car just needs to be painted but keep getting that pushed back a week. Visited the shop on 12/1, to find out what was going on and the manager said he had bigger jobs he was doing and would try to get to my car this week. Don't have a lot of confidence thia will happen. So sorry I got stuck with this place.

Reply from the business:

Dec 24, 2023

David, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Corey has already been in contact to have your concerns addressed. Please feel free to contact us any time should any other issues arise.

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Charles Hoffman

Nov 24, 2023

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Called this morning. Had the parts in stock. Sent a tech to my house to install. Quality, quick response. I would use again

Reply from the business:

Dec 24, 2023

Charles, We are so pleased to hear how great your experience was and that you are satisfied with the overall service. We sincerely appreciate the 5 star review and hope you have a wonderful week!

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Z C

Oct 24, 2023

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Do a great job, and people are sincerely, The best!!

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Kandy Combs

Oct 24, 2023

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L.kzv .

Reply from the business:

Oct 24, 2023

Kandy, Thank you for your feedback. We have been attempting to gather more information about your concerns to reach out and address them. Is there contact information you can provide us with? If you would like to reach out, please don't hesitate to call the location Manager.

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Royalty Royalty

Sep 24, 2023

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Not satisfied

Reply from the business:

Oct 24, 2023

Royalty Royalty, Thank you for your feedback. We have been attempting to gather more information about your concerns to reach out and address them. Is there contact information you can provide us with? If you would like to reach out, please don't hesitate to call the location Manager.

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Ricardo Hernandez

Jul 24, 2023

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Jeremy Gibbs

Jul 24, 2023

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Claimed car was totaled when in fact it was not.