Best auto shop I've been to in KC.

Needed a new starter and called for an appointment. They are very popular as they do excellent service at a reasonable price. They do not gouge their customers. They do not up their prices because you happen to be a woman. They do explain just what they will be doing. The person who answered the phone said they were booked until 10 days out. I made that appointment as I won't go anywhere else. Here's the reason. (Last year I had received a very high quote from another shop for "extensive brake work." A friend recommended Donovan's Service so I dropped off the car the night before. I was stunned when the next morning I received a call from the shop to say that my brakes were fine and did not need any work. That's why I won't go anywhere else.) "The next day I called the shop to ask for an estimate for the starter so I could see how much I could spend on a rental car. I think I spoke to the owner. He stated that the job was only an hour and if I had the car towed to his shop he would fit me in, which he did. I was very thankful.

Very trustworthy shop!

Great service. Great people. They answered all of my questions before I could ask them.

They have always done a great job with my truck. I've even gotten advice on how to fix things myself and they were happy to help.

All I can say is thank you. I had such a wonderful experience at Donovan's after first going to a local Honda dealership to get a diagnostic done. The dealership gave me a laundry list of "things" that needed to be fixed and quoted me $2,500 for parts and labor. I ended up shopping around and through word of mouth heard about Donovan's. Long story short, Kyle took great care of me. He told me what was actually wrong with my car, they fixed the issues, and charged a very fair price. They run their business with ethics and integrity, and it's a breath of fresh air especially in this industry. I saved a whopping $2,000, and they earned a new life-time customer.

I had a great experience with Donovan's and the team. I was sent there by an auto parts store for a repair question, walked in and John Donovan answered it swiftly. A few months later I knew where to take my vehicle when it needed a tune up. Great shop, full of honesty the way a repair shop should be! Thank you John and the team at Donovan's!

Very impressive shop and employees! I believe I've found my permanent auto repair shop; and that's really saying something with everything I've been through. Affordable as well. Had my 4 wheel alignment and new rear camber bolts installed here on this visit. Thank you Donovan's!

After a funeral, the widow's keys were locked in the car. Donovan's sent Shelton, and he got the car open. He wouldn't take any money. Thank you for your kindness on a really rough day for her!