Kansasland Tire and Service

Auto body shop in Salina, Kansas

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43 Reviews and Ratings
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roger kraatz

May 25, 2023

StarStarStarStarStar

Had a issue with my "new " tires...they actually honored the warrenty since I had the proper documentation proving the requirements and made it very simple to get replacements. Bill was cool and easy to work with. Definitely getting my business again.

Reply from the business:

May 25, 2022

Roger, we're very appreciative of your gracious feedback about our team! Thank you!

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Kevin Simpson

May 25, 2023

StarStarStarStarStar

We live in Colorado and we’re visiting Kansas for the weekend. We blew the side wall out of a tire on the interstate. We called Kansasland and spoke to Bill. They were close to closing but agreed to get us in anyway so we did not have to drive home on our spare. The customer service was exceptional and they were super fast replacing our tire. We recommend Kansaland and will use them again if we’re ever in the Salina, KS area again. Thank you again!

Reply from the business:

May 25, 2023

Kevin, thank you for taking the time to complement our efficient service, as getting you back on the road is always our top-priority. We're grateful for your business and recommendation!

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Sabrina Winters

May 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

My husband and I were in our RV traveling through Salina, KS when our tire on our car dolly blew right after we got gas. We pulled into this business and they were closed. So we were scrambling to find someone to fix it on a Sunday. After calling every business we could find on google. we finally found someone to come fix it. When he was taking the tire off of the dolly the owner of this establishment called the guy who was fixing the tire and said I don’t want you working in my parking lot. NOW ITS NOT LIKE HE WAS TAKING HIS BUSINESS. He was CLOSED!! THIS WAS AN EMERGENCY!! I wish people would have a heart and show compassion to others!

Reply from the business:

May 25, 2023

Commercial Tire got the call and Austin (with Commercial Tire) texted the store manager (not owner). Store manager gave Austin permission to work on KansasLand lot and he (Austin) misunderstood the text message. Being that KansasLand was closed on a Sunday we wouldn't deny someone this. We apologize for the mix up and so does Austin.

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Jeffery Olson

May 25, 2023

StarStarStarStarEmpty Star

I've had them work on my pickup a few times and up until this last visit had pretty good experiences. This time I called and scheduled multiple services and asked them to leave a note for one of the mechanics about a prior service. When I got back to get my pickup they had only changed the oil. 1 out of for requests I made, and they ignored me when they owed me a refund for part of a service they screwed up. Not sure I can go back.

Reply from the business:

May 25, 2023

Welcome to town, Jeffery! .honest, dependable, and efficient service is what we strive for here at Kansasland Tire & Service, so we appreciate your acknowledgment. Please don't hesitate to reach out anytime you need our future assistance!

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Don Baltazor

May 25, 2023

StarStarStarStarStar

Found that the gas tank had a hole in it. Called Kansasland, Bill said bring it in. I took it in the next morning, they found the leak. Bill said needed a replacement, so long story short, left the trk overnight. They called the next day and said that the trk was done. KSLAND always does a great job. They have a great team down there.

Reply from the business:

May 25, 2023

We appreciate you taking the time to tell us about your recent experience, Don! We are glad we could replace the gas tank and get you back on the road quickly and safely. We hope you choose Kansasland Tire & Service for your future automotive and tire needs.

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April Broughton

May 25, 2023

StarStarStarStarStar

We were traveling through on a very long road trip and noticed our tire going low from a screw. We stopped in and they had us back on the road in 30 mins. Great service and very friendly.

Reply from the business:

May 25, 2023

Thank you for writing a review about your experience, April! We were happy to get you back on the road quickly and safely.

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Amy Paganelli

May 25, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Well, they can do oil changes and tire rotations but ask them to do anything else and it’s a guessing game. Many disappointing experiences here. I paid a lot there and things rarely got fixed the first time. Had to pay again same price to get things partly fixed. They always guessed wrong or gave “faulty” parts more than enough times. These guys do not know how to fix cars. I only went back because it was under warranty. Yet they still couldn’t seem to get it right. They always gave up after the third time replacing a warranty item. Went to the same chain in a different state and they solved the problem immediately. Don’t trust this location. If you speak with Bill, run. All he does is charge customers to get their cars not fixed.

Reply from the business:

May 25, 2023

Amy, it is disappointing to read of your negative experience, as we would hate to do anything that would deter you from trusting our shop in the future. What you describe does not align with our high standards, as we're committed to going the extra mile to ensure the safety of your vehicle. Your disappointment isn't taken lightly, and we would appreciate the opportunity is addressing your concerns further. Please reach out with your contact information and availability directly at 1697@nktiregroup.com. Thank you.

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Cecil Moores

May 25, 2023

StarStarStarStarStar

I had a blowout on I70 just into Kansas and we stopped for the night in Salina. I called them the next morning and they had my tire in stock. They had me in and out in under an hour and I was back on my way. Great service and competitively priced.

Reply from the business:

May 25, 2023

Cecil, thanks so much for the five-stars! It makes us incredibly proud to know that we're living up to our high standards and your support means a lot to our team. We look forward to serving you in the future!

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Erika Taylor

May 25, 2023

StarStarStarStarStar

They quickly and efficiently changed my oil. They had me back out the door in no time. Friendly staff and will be visiting again for my next oil change.

Reply from the business:

May 25, 2023

Thank you for the amazing five-stars, Erika, as we always aim for nothing short of quick, efficient, and friendly service, We appreciate your kind words and look forward to welcoming you back!

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LazyASSian

May 25, 2023

StarStarStarStarStar

I had a very good experience here. I was going through Salina on a road trip and noticed my vehicle was pulling slightly right. Bill was extremely knowledgeable and helped me get new tires on my vehicle and suggested to get an alignment on my road trip but it wasn't urgent at the moment. I appreciated that he even said if I have other problems while traveling to see if I can come back and they'll take care of what's necessary to make it right. Vehicle is running well and no more pulling to the right. I would recommend going here.

Reply from the business:

May 25, 2023

We are always willing and ready to take care of our guests, and we are grateful for the opportunity to demonstrate that to you! Thank you for sharing your experience with us and awarding us your recommendation. If you are ever back in the area and need our assistance, we're here for you!