Midas

Auto body shop in Overland Park, Kansas

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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19BD522

May 17, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Worst service ever, charging almost thrice the cost for parts and can't fix simple issues while taking premium prices. Paid big money just to realize the problem still persists. Workers are not qualified enough.

Reply from the business:

May 17, 2024

We're truly sorry to hear about your disappointing experience and the issues you've encountered. We appreciate your feedback and are committed to improving our services and training. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx

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Alice Miller

May 10, 2024

StarStarStarStarStar

I was very impressed from beginning to end. The customer service representative was amazing and very personable. Very professional from start to finish. We knew what was going to happen and were asked every step of the way. We were informed and I never thought we were going to be taken advantage of. Thanks guys for all your hard work!

Reply from the business:

May 17, 2024

Alice. Thank you for sharing your positive experience with our customer service and professionalism. We're glad to have met your expectations and appreciate your trust in us!

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Jeffrey DeFelice

May 3, 2024

StarStarStarStarStar

Great customer service. Louis was friendly, explained everything well and answered all my questions.

Reply from the business:

May 3, 2024

Hello Jeffrey. Thank you for acknowledging our customer service and Louis's efforts to make your experience informative and friendly. We're glad we could answer all your questions!

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Rachel Folger

Apr 26, 2024

StarStarStarStarStar

Louis was very kind and trustworthy. I appreciated him telling me my vehicle was in excellent condition and safe to drive on a long trip. I even overheard him making a deal with a man who wanted to go else where over $20 difference in an oil change. He said it wasn’t worth losing his business. He was very patient and kind.

Reply from the business:

Apr 26, 2024

Hello Rachel. Thank you for sharing your positive experience with Louis; his dedication to honesty and customer service is something we're very proud of. We’re glad you felt confident in your vehicle’s condition for your trip!

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Tyler Jones

Apr 24, 2024

StarStarStarStarStar

Tiffany, Jake, and Danny are great! They are extremely friendly and helpful with getting my jeep taken care of!

Reply from the business:

Apr 24, 2024

So kind of you to share your experience Tyler, thank you!

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Kris C

Apr 24, 2024

StarStarStarStarStar

The man at the counter was incredibly kind. They were straight forward with price & how long service would take. 10/10 would recommend.

Reply from the business:

Apr 24, 2024

Hello Kris. Thank you for the fantastic review! We're thrilled to hear about your positive experience and the exceptional service you received.

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Tammy Roxx

Apr 24, 2024

StarStarStarStarStar

Best Customer Care! I was stranded and had to get my car towed into the shop and even after waiting hours for a tow Eric waited the few minutes at closing to make sure we got taken care of and answered with no irritation. It really turned out to be something so small but the positive attitude and transparency goes so far!

Reply from the business:

Apr 24, 2024

Hi Tammy Roxx, Thank you for your Review at Midas Please come again soon!

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Peter Hazelton

Mar 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Went in to get a leaking tire fixed we bought from them 2 months ago and was told it would take an hour at the most, 3 hours later it was done. After driving off I got a notice from my car saying the tire was losing pressure so I returned after calling them about the issue. They added more air to the tire, but said they couldn't find a different leak and sent me on my way refusing to look anymore, after spending less then 5 minutes on it. Here I am driving on a spare since they couldn't fix the issue and refused to look at the issue anymore. I would have gladly bought a new tire if it's what was needed.

Reply from the business:

Mar 24, 2024

Thank you for sharing your experience, Peter. We would like to help. Please connect with us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx

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luke wodrich

Mar 24, 2024

StarStarStarStarStar

Louis is phenomenal and they always handle business at this Midas.

Reply from the business:

Mar 24, 2024

luke, we appreciate this excellent review. Our goal is to provide 5 star level service to all our customers, and we hope you always get exactly that. Please let us know if there is anything else we can do in the future. Thank you!

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Mariah McVey

Mar 24, 2024

StarStarStarStarStar

Eric Wilson is a 10/10. Very helpful & friendly! Got my car ready for a 20hr trip

Reply from the business:

Mar 24, 2024

Mariah, thank you for this great review! We appreciate your trust and business, and hope that you always get 5 star service whenever you come to our store. Please let us know if there is anything else we can do. Thank you!