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Meineke Car Care Center

Auto body shop in Overland Park, Kansas

3.5
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40 Reviews and Ratings
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Clyde Rogers

Nov 25, 2023

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Everyone was very professional and helpful. Great service from a team that seemed extremely knowledgeable and did a great job. I was very pleased and enjoyed the experience. Will definitely return for future services.

Reply from the business:

Nov 25, 2023

Thanks for the positive feedback, Clyde. We're happy to hear you had a great experience!

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anastasia currie

Nov 25, 2023

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Had appointment on 21st. There was an hour and a half wait. Rescheduled to 28th at 11. Car was not done until 2. I get they were shorthanded, but I'm glad I didn't have to sit there and wait. Go work, but slow service.

Reply from the business:

Nov 25, 2023

Hi, anastasia. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (913) 871-9764 so we can support you in resolving this issue.

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Kellie McGinnis

Nov 25, 2023

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My differential fluid ran dry. The pinion seal was replaced. They told me they would call me if my jeep needed more or if further damage was done. It's still howling and grinding. They don't know for sure what the noise is. It does not sound safe to drive.

Reply from the business:

Nov 25, 2023

Thanks for your feedback, Kellie. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (913) 871-9764 so that we can make sure this problem doesn't happen again.

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Robin Raymond

Nov 25, 2023

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It took longer to change my oil then I was told. I noticed that when we had that cold snap my tire light came on. It wasn't something I asked ro have done but it would have been nice if they would have checked the air in my tires especially since the oil change took longer than I was told and I did have an appointment.

Reply from the business:

Nov 25, 2023

Thanks for the positive feedback, Robin. We're happy to hear you had a great experience!

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Joseph Leal

Nov 25, 2023

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From the service manager to the mechanic everyone at Meineke are so caring and professional. I would recommend Meineke to anyone that wants to have their car serviced. I told my sister and she's going to get her car serviced. Great Staff and great prices. Extra thanks to Christen.

Reply from the business:

Nov 25, 2023

Thanks for taking the time to leave us a positive review, Joseph! Your feedback means a lot to us at Meineke Car Care Center, and we're glad you're satisfied with the work done on your vehicle.

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Katie Linsey

Nov 25, 2023

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Went in for an oil change, they told me I needed new brakes even though I got them replaced 3 months ago. When I asked them to print the inspection report for me they said “oh nvm that is our mistake they look great.” Also there was grease all over my console when I got my car back and got grease on my sweatshirt.

Reply from the business:

Nov 25, 2023

Hi, Katie. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (913) 871-9764 so we can support you in resolving this issue.

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Cassoday Harder

Nov 25, 2023

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Predatory business. I went in for an oil change to this Meineke because of a Groupon I bought. They told me that the shop that changed my oil before overtightened the oil plug and they couldn’t get it off, and quoted me $800 to change the entire oil pan. Made it sound like that was the only option and of course pushed their credit card. That seemed fishy so I went back to my regular shop and they got the plug off easily and changed my oil with no problem. Even though I still have another oil change with this company that I already paid for, I will not be back. I do not trust them with my car.

Reply from the business:

Nov 25, 2023

We're sorry you had a negative experience with us at Meineke Car Care Center, Cassoday. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (913) 871-9764 so that we can work with you to ensure your issue is resolved as soon as possible!

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brian vera

Nov 25, 2023

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Customer service was good. The price quoted to me I felt was astronomical. On top of that my wheels have wheel locks on them, and I felt that since I didn’t end up having them do the work that they tightened down my wheel locks so tight that it ruined my wheel lug key. Needless to say they don’t make those keys anymore so I had to figure out a way to get the locks off. Now I have to replace the lug locks on all wheels.

Reply from the business:

Nov 25, 2023

Hi, brian. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (913) 871-9764 so we can support you in resolving this issue.

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Maryann Moore

Oct 25, 2023

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It is always good. Give my car the once over and then tells me what what needs attention, what can wait until next time. Very helpful, courtesy, friendly and informative.

Reply from the business:

Oct 25, 2023

Hi, Maryann! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!

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Jean Albert

Oct 25, 2023

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The district manager Martel was very helpful explaining my Groupon benefits and what I needed done on my car in the future in order of importance. I will definitely go back there for my future car maintenance needs and it’s close to my home!!

Reply from the business:

Nov 25, 2023

Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Jean.

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