Dale's Automotive Service

Auto body shop in Overland Park, Kansas

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29 Reviews and Ratings
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Daniel Faubion

May 18, 2024

StarStarStarStarStar

9/10 would recommend. Prices are a little high but fair. was headed back home to texas and had my AC compressor lock up and throw my serpentine belt. I gave them a call and they had a bay preped for me before the tow truck arrived dropped off the car. they quoted me $1900 to replace the compressor and a stripped idler pulley, but managed to work with Chris and found a way to bypass the compressor all together saving me about $950. They managed to get me back on the road in less than 24 hours.

Reply from the business:

May 20, 2024

Thank you so much for taking the time to leave us such a positive review, Daniel. We are delighted to hear that you had a great experience at Dale's Automotive Inc. We understand that prices can be a concern, but we always aim to provide fair and reasonable pricing for our services. We are happy that our team was able to work with you to find a solution that saved you some money and got you back on the road quickly. Thank you for recommending us and we hope to see you again if you're ever in the area!

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Missy Davis

Apr 24, 2024

StarStarStarStarStar

Very Helpful and Honest Shop! Dale was Awesome! I was heading out of town when I started having car problems. He was able to work me in, fix my issue and get me on my way quickly! Highly recommend this Repair Shop!

Reply from the business:

Apr 24, 2024

Thank you so much for your kind words, Missy! We are happy to hear that you had a positive experience at our shop and that Dale was able to assist you with your car troubles. Our goal is always to provide honest and efficient service to our customers. We appreciate your recommendation and hope to see you again in the future. Safe travels! Thank you for choosing Dale's Automotive Inc.

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Molly Ladd

Mar 24, 2024

StarStarStarStarStar

Reply from the business:

Mar 24, 2024

Thank you so much for taking the time to leave such a positive review, Molly!Thank you again for choosing Dale's Automotive Inc.!

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Drew Hodson

Mar 24, 2024

StarStarStarStarStar

Reply from the business:

Mar 24, 2024

Thank you, Drew, for taking the time to leave us a 5-star review! Thank you for choosing Dale's Automotive Inc.!

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Alexis Woltz

Jan 24, 2024

StarStarStarStarStar

Dale was incredibly kind to my husband and I in our situation, got us right in and the willingness to help was 10/10… You can definitely tell that this place cares about you as a person and not your money like other places! Thanks Dale and his team! We appreciate you guys! Place felt like a piece of home!

Reply from the business:

Jan 24, 2024

We appreciate the review and kind words about our business, Alexis! We look forward to working with you again!

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Christopher Hinds

Jan 24, 2024

StarStarStarStarStar

I get my car service here all the time. Not the cheapest in town, but the most trustworthy I have found. They won't sell you something you don't need, and will make sure that it is done right the first time!

Reply from the business:

Jan 24, 2024

Christopher, thank you very much for this great review! We appreciate you continuing to trust us with your vehicle.

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Ryan Cunningham

Oct 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Rude and condescending

Reply from the business:

Oct 24, 2023

I am sorry you feel that way. You asked if we could work on your truck today but could not leave it very long. I told you we would get in in today but are very busy and would need to work it into the schedule. You told me you MIGHT bring it in later. I asked what that meant and you said never mind and hung up. The reason for asking is we were trying to be of service to you but if we don't know if you are for sure coming or not I can't be of service to someone else in need if you don't show up.

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C McLoud

Sep 24, 2023

StarStarStarStarStar

Just had an oil change and asked they check the brakes. They fixed front rotors but said the back did not need it. Most places would charge for everything. Love the honesty and willingness to take care of the car as if it were his own. Thank you!

Reply from the business:

Oct 24, 2023

Thank you for taking the time to write us a review and share about your experience! Your kind words mean a lot to us as we constantly strive to provide the best experience for our customers. We’ll see you next time!

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Frank Mccallum

Sep 24, 2023

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The person I talk to was mean. To much business I guess. Felt like punching though the phone lol

Reply from the business:

Sep 24, 2023

We're sorry to hear you feel this way, Frank! Our schedules are full and we do our best to fit in everyone, we are sorry you had a bad experience. We do care and hope to have the opportunity to work with you again!

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Angie n Mike Shelton

Sep 24, 2023

StarStarStarStarStar

Great service

Reply from the business:

Sep 24, 2023

Thanks for taking the time to leave us a great review! It's always a pleasure having you in the shop and being able to offer you and your vehicle great service. We look forward to working with you again!