Big O Tires

Auto body shop in Overland Park, Kansas

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Alana Muller

Oct 24, 2023

StarStarStarStarStar

When I had a flat tire unexpectedly last week -- on a very busy day -- I was able to make my way to my local Big O. I appreciated Big O's professionalism, honesty, and quick time turnaround to get my car back in shape and me back on the road! Special appreciation to Scott for his assistance. Thank you!

Reply from the business:

Oct 24, 2023

Alana, thank you for this great review! We appreciate your trust and business, and hope that you always get 5 star service whenever you come to our store. Please let us know if there is anything else we can do. Thank you!

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DAN SCHALLER

Oct 24, 2023

StarStarStarStarStar

This is the best managed big O tire shop I have ever been to. The manager truly cares about his clients and his employees. Well trained front counter, staff to listen well and be respectful.

Reply from the business:

Oct 24, 2023

Thank you for your positive review. We look forward to seeing you for your next service.

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C Yaeger (gmail)

Oct 24, 2023

StarStarStarStarStar

Highly recommend this store. They provided great customer service. I had a tire that was damaged and they got my vehicle in near closing time and when the tire couldn’t be repaired put on the spare tire. Then ordered a new tire that was delivered the next day and installed the tire very quickly.

Reply from the business:

Oct 24, 2023

So kind of you to share your experience Carl, thank you!

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Soren Petro

Oct 24, 2023

StarStarStarStarStar

Thanks to Zeke and all the guys at Big O Tires! I needed tires for my wife's car. I called Big O Tires and they quickly found me a great set of tires at a great price. Everyone was super friendly and I was in and out fast. In fact the car was ready even a little before they said it would be. Great experience all around!!! Thank you!

Reply from the business:

Oct 24, 2023

Thank you for this excellent feedback about your service, Soren! We were happy to be of help, and hope you won't hesitate to let us know if there is anything else we can do in the future.

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Kevin Hopkins

Sep 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Zero stars would would be best for the experience I just had with Scott. When I arrived for my appointment to get a flat tire fixed he wanted me to sign a ticket and I noticed the price was different than what I was told over the phone and that’s when his attitude towards me felt so rude I couldn’t believe it but I thought let’s not argue and just move forward but then I decided to call their tire store competitor (Dis. Tires) one block away to see what they charged and was very surprised to hear that they fix flat tires for no change as a customer service. I told Scott what Dis. Tires told me and he got very defensive. So as I set here at Disc. Tires getting my tire fixed I’m so thankful I did as they got me right in and treated me as any customer would want to be treated… fantastic! Look up my review there for my five star experience with Disc. Tires!

Reply from the business:

Sep 24, 2023

Hi Kevin, it sure is frustrating when things don't go as planned. We would like to make this right so you can get back on the road. Please provide your contact information at https://www.bigotires.com/contact-us so that we can work this out with you.

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Jeanine R

Sep 24, 2023

StarStarStarStarStar

I needed tires ASAP and my son recommended Big O. Within 45 minutes my car was up on the rack. Not only did they have my tires but they were reasonably price, efficient and clean. My car now drives and handles like it was new (2012). Thank you

Reply from the business:

Sep 24, 2023

Hi Jeanine R, Thank you for your Review at Big O Tires Please come again soon!

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Kaley Binford

Jun 24, 2023

StarStarStarStarStar

I scheduled my vehicle maintenance appointment online. It was a very easy process. At my appointment, the employees were very friendly and helpful. They worked quickly and had my car ready for the road in a very reasonable amount of time. Highly recommend!

Reply from the business:

Jun 24, 2023

Kaley, thank you for this great review! We appreciate your trust and business, and hope that you always get 5 star service whenever you come to our store. Please let us know if there is anything else we can do. Thank you!

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Cindy Miller

Jun 24, 2023

StarStarStarStarStar

Excellent customer service from Manager Scott & his team. They made us feel like we were the only client that day. Scott gave us a list of options available and we were able to discuss the hassle free service options that worked within our budget. We are happily riding around on our Michelin Defender tires. The location is an easy walk to Target or a few restaurants so we didn't feel tied to the waiting room. Our lunch took as long as the tire change!

Reply from the business:

Jun 24, 2023

Cindy, we appreciate this excellent feedback about your visit to our store. Please let us know if there is anything else we can do in the future. Thank you!

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D Bebber

May 24, 2023

StarStarStarStarStar

Great price on the “Big O Tire” that I bought. The location is clean and easy to get to. The workers were friendly enough and they were helpful. I really can’t say anything bad about my experience and I can gladly recommend this place to others.

Reply from the business:

May 24, 2023

Thank you for your positive review. We look forward to seeing you for your next service.

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Mandy Farkas

May 24, 2023

StarStarStarStarStar

I needed two new tires ASAP! The Staff was very professional to work with! They were very helpful in finding my specific tires I needed and ordered them into the shop within a day. I got my appt scheduled immediately that was accommodating to my schedule. The tire exchange/replacement was done in a timely manner (quicker than expected) and costs were fair! I would recommend their services to anyone out there! Thank You Big O Tire Guys! 👍💯

Reply from the business:

May 24, 2023

So kind of you to share your experience Mandy, thank you!