Big O Tires

Auto body shop in Overland Park, Kansas

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Robik Rasnavad

Dec 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Went in for an alignment. At the time, There were two agents and one customer inside, waited for fifteen minutes and never got acknowledged so I left and gave business to Goodyear near by.

Reply from the business:

Dec 24, 2023

Thank you for sharing your experience, Robik. We would like to help. Please connect with us at https://www.bigotires.com/contact-us

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David Tai

Dec 24, 2023

StarStarStarStarStar

Great service, fair pricing. I went in 30 minutes before closing and they put on a new tire and alignment very quickly.

Reply from the business:

Dec 24, 2023

David, thank you for this great review! We appreciate your trust and business, and hope that you always get 5 star service whenever you come to our store. Please let us know if there is anything else we can do. Thank you!

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Michael Steiner

Dec 24, 2023

StarStarStarStarStar

Big O Tires does a very reliable job with tires and suspension work. They are my go-to shop when dealing with all the issues surrounding three boys and their cars. I’m quite pleased with their recommendations (they are realistic & practical), which have earned them credibility in my book. I highly recommend. I received no transfer of value for this review.

Reply from the business:

Dec 24, 2023

Michael, thank you for this great review! We appreciate your trust and business, and hope that you always get 5 star service whenever you come to our store. Please let us know if there is anything else we can do. Thank you!

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Eli Bargmann

Nov 24, 2023

StarStarStarStarStar

The staff here is great. They met all my needs, tires & general maintenance, in a very short amount of time.

Reply from the business:

Nov 24, 2023

Thank you for the 5 stars, Eli! Please let us know if we can do anything in the future.

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Ben Martin

Nov 24, 2023

StarStarStarStarStar

They did a great job getting me back on the road quickly. Outstanding work, communications, and getting the tires I wanted in stock

Reply from the business:

Nov 24, 2023

Hi Ben Martin, Thank you for your Review at Big O Tires Please come again soon!

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Will Kent

Nov 24, 2023

StarStarStarStarStar

Called Chris right before closing and he answered my questions and got me in for the next morning. Picked it up after lunch with tires that were a bit difficult to find because they're staggered on my car but they found them and had it done and aligned right after lunch. Very professional and efficient.

Reply from the business:

Nov 24, 2023

Will, thank you for this great review! We appreciate your trust and business, and hope that you always get 5 star service whenever you come to our store. Please let us know if there is anything else we can do. Thank you!

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Steven Piper

Nov 24, 2023

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Walked in with a $19.95 coupon (1 week expired) . The mgr. said he will accept it. Returned to be charged $62. for Synthetic oil change (which I don't need). I refused to pay this, demanding the coupon price. They said they do not do conventional oil changes anymore??? I said I will report this to the District Atty office (and I am doing so). This is a ripoff place do not use this. Had this been my wife, she would have paid them.

Reply from the business:

Nov 24, 2023

Thank you for sharing your experience, Steven. We would like to help. Please connect with us at https://www.bigotires.com/contact-us

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Susie Jurin

Nov 24, 2023

StarStarStarStarStar

Chris and he s crew were awesome! Customer friendly! The guys put new tires on my car, did a brake flush and oil change. I will definitely return again!!

Reply from the business:

Nov 24, 2023

Thank you, Susie! Please let us know if we can help with anything else.

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Martha Reitz

Nov 24, 2023

StarStarStarStarStar

Chris and the team provide excellent service. I like that the tech’s work one vehicle at a time and you are not stuck there for hours. And that they adhere to their appointment commitments.

Reply from the business:

Nov 24, 2023

Hi John and Martha Irwin, Thank you for your Review at Big O Tires Please come again soon!

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Michelle Rogers

Oct 24, 2023

StarStarStarStarStar

I needed my AC fixed in my daughters car. They did a great job addressing my concerns and fixing the problem. They were friendly and fast. I will definitely go to them for all of my car needs in the future.

Reply from the business:

Oct 24, 2023

Michelle, thank you for this great review! We appreciate your trust and business, and hope that you always get 5 star service whenever you come to our store. Please let us know if there is anything else we can do. Thank you!