I just left to get my oil changed and a tune up they said I need filters and other normal stuff that I told them to go ahead and do (350.00). They said I need spark plugs $540.00, which I didn’t get. Kelsey told me I needed 4 new tires and I just got 2 new ones from discount tires in the fall and I only have 40,000 miles on my 2019 Volkswagen Tiguan. When I got on the highway coming home All the lights on by dashboard went off, engine ACC DEACTIVATED, tires light ( hasn’t gone off since I got my new tires. I also waited 2!hours. Will never go back. Now I have to take it to someone else to fix what ever is going on with all the lights. I just went in to change oil and check things out. I will never go back.

In January of this year, I visited this store due to issues with my wipers not functioning properly on a rainy day. They charged me $106.00 for a diagnosis fee. After the diagnosis, they concluded it was an electrical issue and requested to keep my vehicle overnight for repairs, to which I declined. Last week, I consulted another mechanic who determined the issue was not electrical but rather the combination switch. The total cost for parts and labor was $107.00. Today, May 9th, 2024, I contacted Meineke and requested a refund of the $106.00 for the misdiagnosis. However, the manager's response was dismissive, stating, "NOT GONNA HAPPEN," without any apology. I find this lack of ownership and disrespect unacceptable. I will be leaving this review and escalating the matter to corporate. It's a matter of principle; I was misdiagnosed, and I expect a refund.

Very expensive and super markup. Call around and compare you can do way better. Very sad service.

$180 for a diagnostic test.. Please!!!! That's ridiculous.. I won't be back. Repair prices are double

Ill spare my time and yours, as the details would require a Novel, and Im seeing a trend in these reviews as is. This place started off seeming legit, and quickly revealed itself to be shady af. Theyre connected to an Advance Autoparts, and I suspect their motivations intertwine rather nicely. All I say is, terrible customer service (meaning the 2 Women in the front) and dishonest business practices. Ive waited 3mths since we received the Car back, and my $300 Battery that "wouldnt hold a charge," and "isnt gonna last" is still holding proper Voltage, and has cranked the rest of Winter to today. As if getting Thousands from the Warranty Holders wasnt enough, you just had to try and stick it to the little guy. Shame on everyone in that Shop, especially the 2 up front.

I had an appointment scheduled, waited and finally drove my car to the shop early for my appointment because it’s the only day I could get it done. When I showed up, they were full and set they wouldn’t have time. What’s the point of scheduling an appointment? Also, couldn’t you have called me hours ago and let me know you wouldn’t be able to fit me in so that I could have the service done elsewhere? Very frustrating.

They did in fact change my oil, and then sent me a bunch of bull about needing new tires because ALL my tires had 4/32 tread, which is interesting because I had the front two replaced less than a year ago with brand new ones from Big O. And the back 2 are only 3 years old. So how would they all have the exact same tread, much less all need to be replaced? I'm not exactly a roadster in my little subcompact car. I don't like scammers, and I don't respect businesses that try to take advantage of people. They also sent out coupons quoting $50 or so for a synthetic oil change and then at check out added on an additional labor charge, so ultimately no change. I would steer clear.

Edit: Was 2 stars now 1 star The shop commented on the below review online requesting I call the shop so they could ‘make things right’ after they incorrectly hooked up my radiator which caused my car to overheat. Sara answered the phone, I let her know the shop asked me to call in, and then she stated ‘everyone make’s mistakes and you chose to leave a bad review online…’. I do not have trust this shop. I had my car serviced here to replace a cracked radiator. 2 days later a large puddle of coolant was where I parked at work. My car overheated as I drove from work to the shop for them to diagnose it for the second time.I was informed by the shop a that a lower radiator hose was not clamped properly the first time by one of the techs. They fixed the problem when I brought it back in and offered a discount on a future service, but I requested a discount on the initial service performed. I did not feel confident in taking my vehicle back to them as their mistake resulted in my engine overheating and me missing work. Mike, the shop owner, declined to give a discount on the initial service because ‘it is not our policy and mistakes happen.’ I would not recommend this shop.

Paid over 3k for my wiring to be replaced the “best mechanic “ cut peices of the wires spliced them together then just put tape over them after I already paid for new wires. Avoid if possible . Workers were very unprofessional while the manager stood by and watched

I wish I could give this repair shop a 0 star review. Do not give this repair shop your business. They tried to charge my friend $1,350 for a simple Alternator and Battery change. Then decided after he refused to have repair done they told him to use a website to pay $150.00 DO NOT TAKE YOUR CAR THERE!!!