Meineke Car Care Center
Auto body shop in Lenexa, Kansas
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Had to take my car here for a couple different reasons. The service is awesome!! Very friendly and professional.
Reply from the business:
Oct 24, 2023Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Katherine.
Sarah, the front desk lady was nice and explained things very well. The technician who worked on my car was friendly and nice also. GREAT JOB !!!!
Reply from the business:
Oct 24, 2023Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Dupo.
Made an oil change appt for 12:30, they didn't get to it until after one. Then they didn't know how to put a manual trans car in reverse, so I had to back my own car out of the shop.
Reply from the business:
Sep 24, 2023Thanks for your feedback, Erik. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (913) 213-0484 so that we can make sure this problem doesn't happen again.
Even though was only a free brake check, sarah the front desk lady was nice and helpful. The tecnician Who inspected the car was a nice guy and explained things well.. I absolutely love the way you take pictures of the work and what they are checking!!
Reply from the business:
Oct 24, 2023Thanks for taking the time to leave us a positive review, Mike! Your feedback means a lot to us at Meineke Car Care Center, and we're glad you're satisfied with the work done on your vehicle.
Honest and professional and got me in and out before I had to work
Reply from the business:
Sep 24, 2023We love to hear about experiences like yours, P. We're all about being the best in customer service and doing car care right. We're glad to hear you and your vehicle were taken care of!
Weren’t able to service me at my scheduled time , had to reschedule for a later time
Reply from the business:
Sep 24, 2023Thank you for your review, Victoria! We appreciate you letting us know areas where we can improve our service. If you need service in the future, we hope you'll come back to us at Meineke Car Care Center so we can earn a 5 star review next time!
I would be very careful about the recommendations that this company provides. I took my car in for an oil change and they told me my car with 34,000 miles needed to remove and replace a CV axil assembly for over $600 asap, the dealership still had a warranty on my car so I took it there instead and the dealership said it was not needed. I called the store manager 5 times in 2 weeks and I still haven’t heard back from her, the district manager or the owner.
Reply from the business:
Sep 24, 2023We're sorry you had a negative experience with us at Meineke Car Care Center, Faye. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (913) 213-0484 so that we can work with you to ensure your issue is resolved as soon as possible!
Reply from the business:
Sep 24, 2023Hi, Cy! Thanks for the wonderful review! We're glad to hear you had a great experience with us.
Reply from the business:
Sep 24, 2023We're sorry you had a negative experience with us Meineke Car Care Center, Bharath. We never want our customers to leave our store unhappy. If there's something we can do to fix this, don't hesitate to reach out to us at (913) 213-0484.
Reply from the business:
Sep 24, 2023Thanks for taking the time to leave us a positive rating, jeff!