Jiffy Lube
Auto body shop in Lawrence, Kansas
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Awesome staff, needed a last minute oil change before work and they got me in and out fast. Super friendly & efficient
Reply from the business:
Sep 24, 2023Hi Sarah! Thank you so much for your kind words! We're thrilled to hear that our team was able to provide you with a fast and friendly oil change experience. We appreciate your feedback and hope to see you again in the future!
Atrocious - no cars in bay but still took over an hour to change oil. Didn’t have an oil filter for F150 but sure didn’t convey that to me. Change itself was $40 higher than place just one block away. Much better places in town to get oil changed
Reply from the business:
Jul 24, 2023Hi Jeff, Thank you for sharing your experience with us. Feedback helps us tackle issues and become a better business. Would you mind emailing guest.relations@jiffyworld.com with your name, phone number, this review link for reference, and a note on your availability? Thank you!
Fast, friendly, and fricken joyful, and within my budget. When I left I felt I was in a different truck, it ran so smooth.
Reply from the business:
Jun 24, 2023Hi Michael, Thank you for taking the time to leave this review. We know your time is essential, so we're happy that we could provide you with fast and friendly service. We look forward to your next visit!
Dee and jock thank you for your excellent service and for providing help above and Beyond my expectations it did a great job checking my fluids and tire pressure but beyond that you provided valuable information about the condition of my engine underneath the car. Finally, I would never have expected the kind supportive and much needed help after my muffler pipe disconnected when I exited the garage. Thank you for taking the time to help. I'm always confident that I will get prompt , courteous, and affordable service from the knowledgeable and helpful people at Jiffy Lube. Thank you, Dee and Jock!
Reply from the business:
Jun 24, 2023We love when our team is acknowledged for providing such high-quality service, and your praise has been shared with Dee and Jock . Thank you so much for taking the time to leave this review, and we look forward to future Jiffy Lube visits. Thanks!
Very efficient and the workers (Alex and Jarrod) were friendly. I loved that I could stay in my car for the service.
Reply from the business:
May 24, 2023Thanks for those stars, Carrie! Providing high-quality professional service is our top priority, and we are happy to see the team delivered such a great five-star experience. Thank you for taking the time to leave this review!
I had a positive experience at this Jiffylube. Alex, Jack, and Lucas were working on my car and they were quick/efficient! Very polite and made sure they fixed up everything that needed to be repaired with my car.
Reply from the business:
May 24, 2023Thank you so much for taking the time to acknowledge Alex, Jack, and Lucas with this five-star review! Your praise has been shared with them, and we look forward to future visits! Thanks, Amanda!
Went to go get an oil change today and Alex, Tj, and Corey were awesome. If you need a quick oil change alongside with awesome service, they're your guys!
Reply from the business:
May 24, 2023Thank you so much for taking the time to acknowledge Alex, TJ and Corey with this five-star review! Your praise has been shared with them, and we look forward to future visits! Thanks, Aaron!
Everyone was so friendly and efficient! I truly appreciated their time and would recommend Jiffy Lube to anyone wanting great service.
Reply from the business:
May 24, 2023Hi Lindsay! Thanks so much for taking the time to leave these kind words! Providing high-quality vehicle and customer service is our top priority, and we are so glad the team delivered. Your recommendation is greatly appreciated!
Stopped by to get an oil change and talked with a young gentleman. He was very nice and courteous. The $120 for an oil change was much higher than I anticipated, and he was understanding and even suggested other places I could go. So though I didn't use their services, I felt the professionalism was worth giving praise. Thanks!
Reply from the business:
May 24, 2023Hi Axel, We're happy to know that the team was able to provide you with such professional service. Our knowledgable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.
Just had an excellent experience at this location! Everyone was super friendly and helpful and the service was mega fast, without feeling that the job was rushed. It took less than 30 mins and they even made me coffee while I waited. I can't remember everyone's name, but Shawn, Alex, TJ, Corey, and everyone else were great. Good service and fun people to talk to as well. I'll be back!
Reply from the business:
May 24, 2023Thanks for leaving this wonderful review, Krystle. We think your words speak volumes of what we're all about here at Jiffy Lube. Excellent customer service is a staple, and we're happy to hear our employees are doing such a good job of representing our company.