Doug's Automotive & Alignment Inc
Auto body shop in Lawrence, Kansas
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Really busy shop. They have a backlog. However, these guys do good work.
Reply from the business:
Mar 24, 2024Thanks for the review Jeff! We are back to a full crew again so wait time is generally less than 5 days! Come back and see us!
Fixed my oil leak and did a good job at making me feel welcome! -2010 Subaru
Reply from the business:
Mar 24, 2024Thanks for trusting us Allen!
Reply from the business:
Mar 24, 2024Thanks for the review Jesse!
Great job, didn't try to up sale me on anything. There were delays, but it wasn't due to anything these guys had any control over. Will be back and have already recommended them to others.
Reply from the business:
Mar 24, 2024Thanks for the review and recommendations Brian!
Car was repaired in a timely fashion, and customer service was great. Our repairs were fair and competitive against other mechanic shops. Thanks for taking care of my son's vehicle.
Reply from the business:
Mar 24, 2024Thanks for trusting us with your car Bethel!
The guys at Doug’s are great! I highly recommend them for all your car repair needs. They have done everything from the timing belt and water pump on a Lexus to AC repairs on an Xterra to simple oil changes and tire rotation on all my vehicles. They always explain exactly what issues the vehicle has and the best options for repair. If something isn’t urgent, they will let you know but make sure you are aware to be keeping an eye on it. The biggest reason I recommend them is that they are honest guys. They will shoot you straight. They are trustworthy. I like to support local business as well.
Reply from the business:
Mar 24, 2024Seth, we appreciate your repeat business!
Fantastic service! Honest and reliable.
Reply from the business:
Mar 24, 2024appreciate you Ryan!
Techs went above and beyond to help with my Honda Accord situation. Good communication and service. Highly recommend!
Reply from the business:
Mar 24, 2024Thanks for being patient with us Alison! Yours was definitely a challenge!
I have been bringing my personal vehicles and my work truck to Doug's for over two years now. Initially, I brought my work truck in to correct an issue that was missed by another shop in town. We have had my wife's car in most recently and I have been dealing directly with Nick. Nick is a great communicator and is very thorough, which I'm sure these traits are consistent with the entire team. If one is to shop around, you will find Doug's is more than fair with their pricing and you can feel safe that your issue will be resolved. If there are mechanics out there looking for a job, I can confidently say that Doug's is the Gold Standard in the Lawrence area.
Reply from the business:
Mar 24, 2024Appreciate the repeat business Peter!
Helped us out when we got a flat headed out of town on vacation with our camper. We were back on the road in no time. Helpful, honest! Thank you!
Reply from the business:
Mar 24, 2024Glad we were able to get you going again Jessica!