Thank you so much for fixing our van. We took it in knowing it needed some serious repairs. They had it fixed by the next day and she drives like a dream. We put lots of miles on our vehicle hauling groceries for our grocery store. Last year we needed new tires and bought their legacy tires. This time we bought the same tires and had to have extensive work done on the brakes and under carriage. It's a long haul for us to get there but it's so worth it. I feel so much safer on the road now. I highly recommend Big O tires in Lawrence KS.

This is my second positive experience at Big O Tires. As a shade tree mechanic, I generally know my way around a vehicle and typically do all the maintenance and repairs on our cars. After doing some steering and suspension repairs on my truck over the last several days, I had a front end noise that I simply couldn't eliminate. I dropped my truck off for an alignment and requested some assistance in finding and fixing whatever was creating the noise. While I waited, I sat in their lobby and listened to other customers' issues and the proposed repairs/suggestions. This is my second time observing the recommendations of the Big O employees, and I'm blown away with how honest their recommendations are. I've listened in as their employees explain a host of issues they found on a customer's vehicle, and I never felt like the Big O employee was pressuring the customer to add services or extraneous things. They're simply educating the customer on their findings. They never tried to upsell, nor did they make recommendations that were unnecessary to maintain a safe, reliable vehicle. Quite the opposite was true. I listened in as a technician tried to find creative solutions beyond the typical, "let's throw expensive parts at your vehicle" that many mechanics are guilty of. In my case, they charged a small fee to diagnose and fix an annoying problem in record time. I would not hesitate to send any of my friends, family, or coworkers to Big O, as I feel like they are a reliable and trustworthy option in Lawrence. I will certainly be using Big O in the future.

It was great to get a text reminder of my need for an oil change. And being able to book the appointment through that text exchange was soooo helpful. On the day of the appointment, the Big O guys were just as awesome as I’ve come to expect. Especially Steve Aldrich. He’s one of the main reasons I keep coming back! Thank you!

Exceptional service and Experienced technicians and customer service. Big O tires provides a variety of tires for a vast majority of vehicles on the road today. Chances are if you need new treads they got you covered. Their selection of premium and value brand tires is amazingly affordable and generally in stock and out of stock items can be shipped so fast you won’t have time to finish curling your beard hairs. Five stars ladies and gentlemen. 🌟🌟🌟🌟🌟

I love this place. The guys are super nice and knowledgeable and they bend over backwards to accommodate you. I had hit a pothole and had an emergency trip pop up and needed a full set of tires at the last minute. I called them at 8am, they located my tires and had them brought to the store and had them mounted in under an hour. Highly recommend Big O!!