I recommend Junction City Firestone to any and everybody that needs tires or engine work

Had my car towed here since it stopped working on the highway. Firestone knew nothing as to why a car was just sitting in the lot and they had keys for it. I called them 8am to let them know what’s up. Drew helped me out. Wonderful guy. This call took place on a Friday. He said the car would be done that same day, I gave him my warranty info so they can reach out and cover what they can. There was some discrepancies Drew and his higher ups tried to fix for me with the warranty company about labor rates. I call later that day to tell him I’ll pay the difference as I really need my car back. But he isn’t there. I would find out that he goes home at 2pm everyday and doesn’t give me an update before he goes as he knows I need the car ASAP. I had to wait until Monday to go back to the shop. Around 5pm there’s someone helping me at the desk and you can tell he doesn’t want to talk to me. I told him he needs to call my warranty as they haven’t gotten the invoice and all he says is that he sent it and doesn’t want to be on hold for hours on end… he was never put on hold. He also mentioned my car was fixed FRIDAY. Drew never told me nor did the front desk guy. I ended up getting a quote for $145 and the end total came out to be over $350. Never going back to this Firestone again They get one star cause I cant go lower and because Drew (the manager!!) did some decent work. But whoever that man was at the front desk. Get your attitude together man.

Very helpful. Fast did a great.job

On a road trip with a rental car. Drew and his team was able to squeeze me in after a call from roadside assistant to fix a tire. They were super busy that morning and I was extremely pleased they made time to help. Drew was professional with great customer service. We were back in no time enjoying our family visit.Thanks again to Drew and his team.

The crew at the junction city store were extremely kind and efficient. It was a nice experience. I appreciate all their hard work, I will be a regular customer!

Do NOT come here. I went for a check engine light and it was a simple hose repair. Then I got a call that my battery (which had started just fine an hour before) was completely dead and did I want to replace it at an exorbitant rate. I went in because this sounded suspicious, and got another story from the mechanic about a snap and a broken valve and the battery just testing low. I had it towed somewhere else to see what else they'd broke and pay less for a new battery. I took my car in, and towed it out. I was also lied to, get work done here at your own risk. P.S. the service writer was rude and told me not to come back. I was being perfectly polite, if a bit irritated. I was composed and polite but treated like I had ripped them off somehow.

Got a set of 4 tires on my wife's Lincoln and it rides smooth, Thanks Firestone.

The gentleman at the front was very friendly and cared about clients. Did have an issue with a dummy light coming back on, everyone was friendly when I came back and figured it out in just a few minutes. I would recommend to a friend, techs were nice and waiting room was clean.

Very thorough work and super nice staff! Stopped at this location today while on a cross-country drive for a tire repair. I came in super frustrated after already getting the tire “repaired” twice at other Firestone locations in the last few days. This store actually found the problem, got a new tire delivered from another town, and got me back on the road in a few hours. First positive experience I’ve had with a Firestone. Drew was awesome!

Drew was awesome. Took care of a carry-in tire replacement on my wife’s car for me. In and out in less than 15 minutes, on a super busy day. He personally changed the tire. Thanks Drew!