Midwest Superstore
Auto body shop in Hutchinson, Kansas
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Reply from the business:
May 25, 2022Thank you Kent!
Mike was my sales person, and this was the 2nd time I have bought from him. I recommend him highly.
Reply from the business:
Feb 25, 2024Go Mike! Thanks for the kind words.
I was in and out in a reasonable amount of time, especially considering the service department was working shorthanded. They treated me well.
Reply from the business:
Feb 25, 2024Thanks Jim
Reply from the business:
Feb 25, 2024Victor. You are the best.
Reply from the business:
Feb 25, 2024Thank you Cinda
They pull the bait & switch here. Then offer nothing for your trade-in.
Reply from the business:
Mar 25, 2024Dear Steven Langwell, Thank you for your review, even though it was left a year ago. We appreciate you bringing your concerns to our attention. We strive to provide fair and competitive value for trade-ins while maintaining our ability to recondition and resell vehicles at a profit, which allows us to keep our overall prices fair for our customers. We understand that this process may not always meet individual expectations, and we apologize if that was the case during your visit. We're always looking for ways to improve, and we appreciate your feedback. If you'd like to discuss your experience further, please don't hesitate to reach out to us directly. Sincerely, The Midwest Superstore Team
Reply from the business:
Feb 25, 2024Thank you
Reply from the business:
Feb 25, 2024Thanks Steve
Reply from the business:
Feb 25, 2024Thanks Jason
My husband I have tried a couple lots through the years and I will say this was honestly my best experience in 14 plus years. The salesman (Billy) was amazing. My husband was set on wanting a Tacoma. I thought going through the lot I went to last year (Midwest kia) would help. I was told to come in and they double booked my appointment with my husband. Didn't realize they did that they said. They texted and called us from 9 different numbers. It was crazy. All to get there for them to say they don't have the truck we wanted and not only that but that our trade wasn't worth anything and they wanted 5 grand down for something we couldn't even see or test drive. So we left. I then looked up the lot that had the actual truck and it was Midwest superstore. I drove over an hour to this lot and was not disappointed. They were quick, very polite with me having newborn with us to boot. We got approved for the truck my husband wanted for only a grand down and our trade was worth 12 grand to them so that they could get us into payments we could actually afford. I would definitely recommend this lot and they will forever have my families business. Thank you Billy and Midwest superstore. You made my family and I so happy!
Reply from the business:
Feb 25, 2024Glad Billy could help