Let’s start at the beginning…I called Zeck Service to make an appointment because the air conditioning in my car wasn’t working. This was the second time I would be bringing my car in for this issue. However, it wasn’t just the air. When the air cut out, it stopped my windows from working as well. I spoke with Debbie; she wasn’t very pleasant to talk to. She retorted, “I told you the air and windows were not connected the first time” (well apparently they are as when the air stops, the windows do too). Anyways, I take my car in for service. About a week later I had heard nothing about my car when I was originally told it would be about four days. I called Zeck for a status update and again talked to Debbie. Rudely, she told me, “I’ll call you!” Another couple of days went by when I received a call saying my car was ready. I paid almost $500. When I got in my car, guess what wasn’t working…the air or windows. I immediately went back inside and informed Debbie that the issue wasn’t fixed; she didn’t believe me. She came out, it worked for a moment, then cut back out. Debbie saw this and kept my car for servicing again. After being kept over a week, and now again, I was offered no loaner vehicle. About another week later I received a call saying my car was ready and I would have to pay another $200. Absolutely NOT! I had just paid $500 and it wasn’t fixed! It wasn’t until a male friend who pretended to be my “husband” stepped in and said that I wouldn’t be paying anymore that it was agreed that I could come pick up my car. I went again to get my car and guess what again…the air and windows aren’t working! Debbie sees this again and again my car is kept for servicing. This time I am finally offered a loaner vehicle by Debbie, but instead of talking to me (it’s my car), she’s asking my “husband” if he wants an F-150. She was extremely accommodating and nice at this point. After another week, I finally got my car back in working condition without paying any extra. Probably will not return for service.

Service department is excellent. Pick up and drop off is very helpful.

Highly satisfied in finding the problem and repairing it.

Dealt with Steve Courter Always great to deal with 4th car we have bought from Zeck

Get in early. Get out. Oil change n tire inspection/rotation complete. Yay! Done!

amazing customer service! bought a raptor from them, and placed a deposit on an incoming raptor R as well. would highly recommend!

They did an excellent job. Done right the first time.

Didn't fix service issues after leaving it for 5 days. No replacement vehicle for this warranty work. Issues continued as I was leaving the Zeck parking lot, didn't go back because I can't lose my vehicle for that long again. Won't go back here for service.

Very friendly and professional team. Had me back on the road in no time