Navy Federal Credit Union
Mortgage broker in Summerville, South Carolina
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Nov 16, 2022We appreciate your kind review and love to hear such great feedback from our members! Thank you for choosing Navy Federal Credit Union!
NFCU They are professional, friendly & knowledgeable. Great place to do business!
This Navy Federal is definitely WAY better than the one on Rivers. Rivers has the worst employees and such long wait times just to deposit a check. This one is definitely much better.
Atms constantly down at this bank. Seriously needs new management and more maintenance up keep ok ATMs. Its almost 2022 people !!
This place is horrible. It has become an absolute pain to do business with this company. I will be moving all of my business to another bank asap.
Ok bank but they do have some rude customer service people
In June went in to get a name change, and to make a withdrawal. I advised teller I needed to update my last name because I just got married, gave her the marriage certificate and ID . She asked for my SS card. I explained i have not received it yet. She advised they could not change my last name without it. Went back to the bank, with ID and SS card, Greeter asked where is your marriage licence I told her your work associate advised it could NOT be used and I HAD to have SS Card. She Apologized and advised they could not assist for the second time. ALL THE EMPLOYEES NEED TO BE ON THE SAME PAGE! BETWEEN HAVING TIME AND THE PRICE OF GAS NO ONE HAS TIME TO BE GIVEN WRONG INFORMATION. I should have asked for management this makes absolutely no sense. Going forward I will make sure I get associate's name and ask for information in writing, I am now wondering what other WRONG information I have been given. because I'm seriously thinking about closing all my accts.
You need more staff! To only have one teller there on a Friday afternoon is absolutely insane. I waited 45 minutes Then the one that you had is rude. Y'all need to open up the Walmart on Dorchester one again.
1 hour to get a debit card when other people are walking in and out in 3 to 4 minutes. I'm not sure why it takes so long considering the time to print is 4 minutes.