
Fairway Mortgage Carolinas
Mortgage broker in Ruby, South Carolina
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0 Reviews
Reply from the business:
Aug 16, 2022Thank you Chris!
Reply from the business:
Aug 16, 2022Thank you Charlene!
Our loan officer was Dudli Davis and she was really great. She kept us informed and worked hard to help us secure our home loan. Fairway is lucky to have her she is good, Fairway however not so much. I have never had to provide as much information about myself and my finances as I did with them. I have an 815 credit score and more than enough for the down payment but they still kept badgering me for more and more stuff. By the end of the process I was exhausted, mentally beat down and frankly I didn't care whether or not we got the house or not. The underwriters for our loan we're praying, unreasonable and had absolutely no common sense. They made what should have been the happiest time in our lives getting to buy our dream home in the mountains to retire in and turned it into a Spanish inquisition nightmare! Thumbs up for Dudli Davis she works hard, big big thumbs down to you crazy underwriters.
Reply from the business:
Aug 16, 2022Hi Scott, Thank you for your feedback. We are always looking for ways to improve our systems for the best customer experience. We are happy to hear Dudli met your expectations as she is a rockstar! We have reached out to our corporate team to resolve this issue in the future. Thanks again for the feedback! If you have any questions or any other concerns please reach out to customerservice@fairwaymc.com.
Ken was always very quick to come back with answers to my questions. The refinance process was very easy and quick.
Reply from the business:
Aug 16, 2022Thank you for this great feedback Charlotte! We are so glad Ken was able to help make your refinance easy. Thank you for choosing Fairway!
Reply from the business:
Aug 16, 2022Thank you Vivian!
Reply from the business:
Aug 16, 2022Thank you K!
Reply from the business:
Aug 16, 2022Thank you Mike!
Reply from the business:
Aug 16, 2022Thank you Joseph!
Reply from the business:
Aug 16, 2022Thank you Brendan!
Ask for Amy! She's made buying my first home a breeze!
Reply from the business:
Aug 16, 2022Thanks for this feedback Katie, we're so glad you enjoyed working with Amy, and thank you for choosing Fairway!