Guaranteed Rate
Mortgage broker in Pawleys Island, South Carolina
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Joseph and his team were wonderful to work with, incredibly responsive over phone, text, and email. The frequent touchpoints and checklists were easy to follow, and the "clear to close" was over 1.5 weeks ahead of schedule! By far this was the easiest home buying experience I have ever had! Thank you to everyone on Joseph's team: Elizabeth, Michelle, Tonja, and Madeline (I sure hope I am not forgetting someone - you all were SO great!!) HIGHLY recommend, especially if you are new to buying in this area, as we were, Joseph is a wealth of information, super friendly and approachable and did I mention how responsive everyone was? You don't find customer service like that much anymore, we super appreciate the entire team!!
Reply from the business:
Jul 26, 2023Thank you so much for the wonderful review and welcome to SC!! If we can ever be of further assistance please do not hesitate to call me anytime!
Joseph and his team were wonderful to work with! They went above and beyond to make sure all of my needs were met. Joseph was available any time I had a question and problem solved when needed. I truly can't thank him and his team enough! They really made the house buying process a whole lot less stressful!
Reply from the business:
Jul 16, 2023It was such a pleasure working with you guys and we are so excited for you to be moving into your new home! If we can ever be of further assistance please do not hesitate to call. Thank you again!
Pleasure working with the entire staff throughout the loan process in re-locating from Illinois to South Carolina
Reply from the business:
Jun 16, 2023We loved working with you guys also! Thanks so much for your diligence throughout and congratulations again!
The service and personal attention we received from Joseph Jones was exceptional. Thank you so very much for all of your help in securing our loan for our new condo in Garden City SC. It was an absolute pleasure to work with you and your team!
Reply from the business:
Jun 16, 2023The pleasure is all ours! You guys were so great to work with and thank you for the kind review! Congratulations again.
Joseph and his team were great to work with! Any questions we had were answered promptly and the entire process was speedy and efficient! I would definitely recommend them.
Reply from the business:
Jun 16, 2023Thank you so much, it has been a real pleasure working with you throughout this purchase and we are so excited for your family for this transition to SC!
Joseph and his team were awesome. Can't thank them enough for locking us in and getting the deal done.
Reply from the business:
May 16, 2023Thanks so much Dustin! It was such a pleasure working with you guys and we are so happy for you!
Joshua and Keith from Guaranteed Rate were very professional, prompt to answer questions and made the entire finance process extremely simple. This is our 2nd mortgage with them and have been very satisfied with both transactions. Highly Recommend!!
Reply from the business:
May 16, 2023Thank you kindly Sal, it was so nice working with you again!
excellent service very helpful
Reply from the business:
Apr 16, 2023Thank you for the kind review and congratulations on settlement!
Joseph and is team were so easy to work with. Extremely friendly and we closed on time.
Reply from the business:
Apr 16, 2023Thanks so much Tamara! It has been a true pleasure helping you guys!
These folks took a phone call the night before Thanksgiving and we began the process of applying for my mortgage. Whenever I had a question there was someone available to assist or direct me through a particular process. Everyone I worked with was friendly and knowledgeable. I closed on my forever home on January 4th. Thank you to all at Guaranteed Rate, Myrtle Beach
Reply from the business:
Mar 16, 2023Thanks so much for the great review and congratulations again! If we can ever be of further assistance please don't hesitate to call!