Grow Financial Federal Credit Union: Lexington Store
Mortgage broker in Lexington, South Carolina
Write a Review
0
0 Reviews
Reply from the business:
Jul 16, 2023Thank you for your review, Brendan! We're glad you had a great experience visiting our Lexington store.
All workers at the Grow financial, Lexington branch are super kind, patient, and display excellent hospitality! Thanks guys.
Reply from the business:
Jul 16, 2023Thank you for taking the time to leave a review, Anthony! We're so happy to hear our Lexington store team has been able to serve you so well.
Reply from the business:
Jun 16, 2023We're sorry you didn't have a good experience visiting our Lexington store, Chris. It's never our intention to disappoint our members, and we'd love the opportunity to serve you better. If you'd like to get some help or provide additional feedback on your experience, please send an email to marketing@growfinancial.org with your contact information. We'd be happy to have our team follow up with you!
Antoine was friendly and professional. Quick service and very clean atmosphere.
Reply from the business:
May 16, 2023Thank you for taking the time to leave a review, Kirk! We're so happy to hear Antione has been able to serve you so well.
This company is the worst bank I've ever dealt with. You have to go through so many loopholes just get documents you need for tax purposes. They do not admit to fault at all. This is not how I do business. I'm so glad I do not have to use them again.
Reply from the business:
Mar 16, 2023We're sorry you've had this experience with our service, Tanisha. It's never our intention to disappoint our members, and we've shared your feedback with our team. If you'd like to get some help or provide additional details about your experience, please send an email to marketing@growfinancial.org with your contact information. We'll be happy to have someone follow up with you!
I was just blocked from getting a new car loan because I supposedly owe them $43 from 2018… an email or phone before they reported this would have been nice.
Reply from the business:
Jan 16, 2023We're sorry to hear you've had this experience and don't feel you can recommend us, Sam. Providing exceptional service to our members is our priority, and we'll share your feedback with our team. If you would like to talk to someone about this or get some help, please feel free to send an email with your contact information to marketing@growfinancial.org. We'll be happy to have one of our team leaders follow up with you directly.
My wife and I recently opened new Checking and Savings accounts with Grow. We have both been member’s of the same Credit Union outside of the area since we were both teenagers and are both now in our 40’s! Antione Frederick was the gentleman that served us and put everything in place for our new accounts. Antione is the perfect example of an excellent employee and his customer service is second to none. The experience was overwhelmingly pleasant and he made the process very easy and hassle free for us to move on from our previous banking institution. Not once since becoming new members at Grow has he not been there for us in person or by phone when we’ve reached out to him with questions on our new accounts. I would like to express a BIG THANK YOU to Antione publicly for your dedication to your job and service to the public you serve here in Lexington!! The other members of the team at this location are always very nice and willing to help us. We are looking forward to continuing to do business with Antione and the very friendly team at Grow in Lexington! Thank you all 🙏🏻
I have to say i wish everyone and all financial institutions were as friendly knowledgeable and so willing to help thier customer as much as a Grow employee 's are! I have been a customer of Grow going on 6 years now and I have never had a bad experience.i Just got off the phone with Brendan from the central ave store in North Carolina.What a helpful person he was and not once did he loss his cool .Thanks . I truly hope the corporate offices realize what great employees they have in thier Carolina branches...I wish we had a branch here in Crossville TN . Again Thank you Arnold Smith
Reply from the business:
Aug 16, 2022Thank you for taking the time to leave a review, Arnold! We're so happy to hear you've had a good experience and that Brendan was able to serve you so well. We appreciate your membership!
Reply from the business:
Aug 16, 2022Thank you for sharing your experience with us! We're so glad our Lexington store team was able to take care of you.
The people here are very friendly and super helpful! Brandon always gives us great service and is very personable!
Reply from the business:
Aug 16, 2022Thank you for your review and your membership, Dan! We're so glad Brandon was able to take care of you.