Grow Financial Federal Credit Union: Lexington Store
Mortgage broker in Lexington, South Carolina
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Do not do business with grow financial. Their interest rates are garbage. Their online banking user interface is among the worst I have seen. Everything seems to be way more difficult than it needs to be. all they do is collect interest pester you with their pathetic "security" system and seem to invest no money into customer service. trying to pay off a lump sum on my account ended up being an hours of my time that I will never get back. and then they call me right afterward to validate that these payments are correct. I miss the call and then have to wait on hold for 45 minutes just to tell them that no one had stolen my identity to pay off my loans. just such a waste of time. I cant wait to pay off my loan and wipe my hands of this scam.
Reply from the business:
Aug 16, 2022We're sorry you've had this experience, Luke. It's never our intention to disappoint our members, and we'd love the opportunity to serve you better. If you'd like to talk to anyone about your experience or get some additional help, please don't hesitate to send an email to marketing@growfinancial.org with your contact information. We'll be happy to have one of our team leaders reach out to you directly.
Reply from the business:
Aug 16, 2022Thank you for taking the time to leave a review, Denise. We appreciate your membership, and we're happy to hear you had a great experience at our Lexington store!