I spoke with Ezekiel Burkley multiple times yesterday ask our a HELOC. I asked repeatedly for something in writing to go over with my husband. He insisted on setting an appointment to speak to us both on the phone today. He even had the nerve to tell me " this takes me about an hour to put together, if you're not seriously interested, I'm not wasting my time on this. " He wasn't pleasant to speak with, I didn't do this for leisure, I can assure you I was serious and not doing this for fun. I told him I thought we wanted something in writing to compare to other offers and he insisted on a call and even chose the time. We made ourselves available and waited on him.... NOTHING! I text and called, no response. Very unprofessional.